Service Consultant

1 month ago


Fort Lauderdale, Florida, United States CARMAX Full time

7108 - Ft. Lauderdale W State Road 84, Davie, Florida, 33317Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the service/repair processes.Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.Adhere to all CarMax policies including, but not limited to: Code of Business Conduct, Attendance, Asset Protection, Integrity, Proper Recording of Time, Environmental Health and Safety, and Standards of Professional Appearance policiesCarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve.This innovative thinking around the way cars are bought and sold has helped us become the nations largest retailer of used cars, with over 200 locations nationwide.



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