Administration Operations Analyst

2 months ago

Palo Alto, California, United States Stanford Health Care Full time

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview

Coordinates the administrative operations and services for the assigned area. Scope of responsibilities may include optimizing patient flow and related processes, problem resolution, coordination of care and project management, e.g. analyzing and tracking operating budget, office equipment, coordinating space; evaluating and selecting vendors; providing administrative and resource assistance to staff on various department programs.

Locations

Stanford Health Care

What you will do

  • Oversees staff, operations and services for assigned area. Includes establishing and implementing area specific processes, project management, scheduling staff and work flow optimization.
  • Coordinates the resource needs of the group, consistent with guidance received from management.
  • Serves as a key resource to assigned staff in the application and interpretation of the area's administrative policies.
  • Ensures that assigned staff receive the necessary orientation to new or revised policies and processes.
  • Tracks productivity metrics and reports as required.
  • Ensures the timely completion of work assignments.
  • Participates in the development of space and equipment recommendations for the assigned area.
  • Provides recommendations to management on employee actions including hiring, promotion/demotion, time off and potential disciplinary actions.
  • Responsible for workplace safety and infection prevention within the scope of the role.

Education Qualifications

  • Associates degree in a work-related field or related experience.

Experience Qualifications

  • Four (4) years of progressively responsible experience. One (1) year of work lead or supervisory experience.

Required Knowledge, Skills and Abilities

  • Ability to apply judgment and make informed decisions in a moderately complex environment.
  • Demonstrated ability to establish effective working relationships at levels above and below and build consensus around decisions.
  • Ability to research and interpret relevant regulations, guidelines, and standards.
  • Demonstrated ability to solve problems and identify solutions.
  • Ability to speak and write effectively at a level appropriate for the job.
  • Knowledge and the ability to apply and implement organization and administrative practices specific to the area supported.
  • Knowledge and understanding of the needs, deliverables and interdependencies of the functional organization being supported.
  • Knowledge of computer systems and software used in functional area.
  • Knowledge of applicable new technologies and ability to maintain and stay abreast of updates and changes.

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

  • Know Me: Anticipate my needs and status to deliver effective care
  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
  • Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $ $53.63 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

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