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IT Reporting Analyst

2 months ago

Atlanta, Georgia, United States NCR VOYIX Full time

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Title: IT Reporting Analyst

Location: Atlanta, Georgia - on site

Job Description Summary

​This job drives and supports all activities related to collecting, analyzing, and reporting on key performance indicators including developing dashboards, scorecards, forecasting, trending, tracking application availability metrics, and executive presentations for the purposes of supporting operational excellence, management intelligence for effective decision-making and overall tracking of business performance. This job consults with cross-functional groups and levels to identify data and analytical needs, conduct analyses, review analyses and findings with leadership, facilitate related process/data improvement efforts, and develop executive level presentations. This job may also prepare similar intelligence for NCR Voyix Digital Banking customers.

Key areas of responsibility:

  • On a regular basis and as needed, work with various departments to collect source data; design and build analyses/trending/forecasting reports using Excel, Quickbase, PowerBI or other technology; and publishes metrics dashboards and executive presentations. Identify, analyze, and interpret trends or patterns in complex data sets
  • Develop processes, tools, and templates to enable efficient, accurate and standardized data analyses and related deliverables, leverage automation to greatest extent possible. Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality
  • Ensure consistency and accuracy of information and reporting by identifying issues and fluctuations with core metrics/key performance indicators (KPIs), facilitate changes; research questions; participate and/or lead process and data improvement efforts
  • Contribute to ensuring that all changes to reporting, processes, and procedures are reflected, appropriately documented and that consistency is maintained for team. Ensure the correct first time /quality review processes are utilized and that changes maintain data integrity control processes
  • Maintain effective communication with internal organizations, external vendors/partners, and internal staff. Structure and present complex subjects in a meaningful and comprehensible manner
  • Develop work plans to meet deadlines, accurately estimate completion dates, and communicate status
  • Work closely with management to prioritize business and information needs
  • Other duties as assigned or requested
  • Office based job.

Required:

  • Bachelor's Degree in Math, Computer Science, Quantitative Business Analysis, or closely related field.

Experience:

  • Proficient to master level with Microsoft Office products including Excel, Power Point, Word, and Access
  • Basic understanding of SQL / querying capabilities
  • Experience with end-user reporting tools
  • Familiarity with the Software Development Lifecycle Process
  • Strong written and verbal communication skills
  • Strong analytical skills withthe ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Effective participation in team-based work
  • Ability to find solutions and deliver results within a rapid, fast changing, entrepreneurial, technology-driven culture
  • Capable of adjusting to changing priorities
  • Ability to understand business needs to master new skills and technologies in a short period of time
  • Data driven decision maker can impact the bottom line and achieves goals with available resources and abilities
  • Must have strong interpersonal skills and the ability to establish, develop and maintain cross-functional business relationships, as well as have excellent presentation and problem-solving skills
  • Strong analytical skills
  • Excellent Problem-solving capabilities
  • Ability to investigate root causes and recommend solutions.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a email domain."

Help us run the world's top brands.

At NCR Voyix ) , we specialize in turning routine transactions into meaningful connections. With a rich history ) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture ) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.