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Lead Patient Access Associate, Baptist Eye Surgery Center Sunrise, $1000 Bonus, FT,

2 months ago

Sunrise Manor, Nevada, United States Baptist Health South Florida Full time

Sign-On Bonus:
Up to $1,000


Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties.

Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences.

A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why we're all in for helping you be your best.

Description:

Exemplary teamwork, service, and overall knowledge of BHSF Revenue Cycle, from a Patient Access perspective. This position is for those individuals who will serve as a preceptor for new hires.

The incumbent will be responsible for coordinating patient flow, timely processing, maintaining knowledge and deployment of practices used within the department/physician practice/hospital to address patient questions or concerns.

Serves as a Patient Access resource and takes on leadership role in the absence of a Manager/Supervisor. Maintaining knowledge of insurance requirements, BHSF pricing, financial assistance options, and overall BHSF Revenue Cycle operations. Assist in supporting go lives and different departmental initiatives. Participate in departmental committees/champion opportunities.

Practices the Baptist Health philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.

Qualifications:

Degrees:
High School,Cert,GED,Trn,Exper

Additional Qualifications:

For internal staff:
A minimum of 2 years Patient Access experience. Meets/exceeds BHSF registration accuracy and productivity standards for at least the most recent 12 months. Exceeds departmental KPIs. Maintains a positive attitude, is self-motivated, and encourages others. Cross trained in multiple areas/product lines/practices to substitute all staff positions as needed.

For external staff:

Associates Degree preferred with 2 years Patient Access experience, or 3 years Patient Access/Leadership experience in lieu of degree.

Complete and successfully pass the Patient Access training course. Ability to work in a high volume, fast-paced work environment, and perform basic mathematical calculations. Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills.

Desired:

Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines.

Understanding of insurance contracts, collections, authorizations, and pre-certifications, Microsoft Office products, and EMR applications, etc. Knowledge of medical terminology. Bilingual English, Spanish/Creole.

Minimum Required Experience:

EOE

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