Program Manager, Lead-to-Cash Readiness

2 months ago

Chicago, Illinois, United States ServiceNow Full time

Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired CompaniesTM.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
Role
ServiceNow is experiencing tremendous growth with the market acceptance of our cloud-based workflow management products, apps, and industry solutions and we are transforming our Enterprise NPI operating model to support our speed of innovation.
The Program Manager, Offer Lifecycle Readiness will lead cross-functional, strategic product launches ensuring value chain readiness and accelerating time to value. You will also drive continuous optimization of our NPI processes. The ideal candidate has a proven track record of launching commercial offers successfully, turning strategy into execution, transforming to drive operational scale to support speed of product innovation, and delivering business outcomes on time and with high quality. The successful candidate is a results-driven leader who brings a strategic approach and thought leadership to achieve desired business outcomes. In addition, the selected candidate has demonstrated operational rigor and continuous delivery of improvements with measurable impact.
What you get to do:

  • Define and execute program plans with cross-functional GTM teams to ensure lead-to-cash and goal-to-commission operational readiness for launch
  • Influence and work cross-functionally to align and execute functional project plans, identifying, and actively managing risks and issues to resolution to ensure successful launch and lifecycle management of commercial offerings
  • Turn monetization strategy and recommendations into execution
  • Own comprehensive planning ensuring deliverables are completed on time, on budget, and with quality, including post launch readiness
  • Define & manage KPI's across product lifecycle
  • Accountable for identifying and driving action plans cross-functionally to improve KPI's
  • Mobilize and orchestrate a variety of transformation initiatives, including digitization and automation projects
  • Develop, manage and execute detailed project plans that consider all requirements, constraints, resources, and deliverables associated with the defined objectives
  • Conduct thorough and detailed analysis to produce data driven recommendations to enable leadership decisions
  • Deliver progress updates to stakeholders and leadership

Qualifications
Our ideal candidate:

  • Must have proven experience in product release management and launching SaaS offers (7-10 years)
  • Must have strong program management skills & strong facilitation skills (7-10 years)
  • Must have strong lead-to-cash experience (5-7 years)
  • Leading diverse, high performing distributed and matrixed teams
  • Ability to conduct meaningful analysis of complex data and translate the results into actionable messages and deliverables
  • Ability to prioritize initiatives in a fast-paced environment to drive meaningful results
  • Ability to challenge the status quo and develop mindshare to drive towards a common goal
  • Excellent verbal & written communication skills with the ability to work at all levels of the organization
  • Combination of strong intellect, exceptional active listening skills, and creative problem solving skills

Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .
From Fortune Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

  • Cash Management Specialist

    2 weeks ago

    Chicago, Illinois, United States The LaSalle Group Full time

    The LaSalle Group is collaborating with a prominent distributor and processor of metals in North America. This organization is renowned for supplying a diverse range of metal products, including stainless steel, aluminum, carbon steel, and alloy steels, catering to various sectors. We are in search of a meticulous and proactive Cash Management Specialist...

  • Program Management Office Lead

    1 month ago

    Chicago, Illinois, United States project44 Full time

    Why project44?At project44 we're on a mission - to make supply chains work.project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for...

  • Cash Management Assistant

    3 days ago

    Chicago, Illinois, United States LaSalle Investment Management Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Treasury Administrator to join our team at LaSalle Investment Management. The successful candidate will provide administrative support to the Treasury Management function, ensuring the smooth operation of cash management processes.Key ResponsibilitiesLiaise with banking partners to maintain...

  • Cash Management Specialist

    4 weeks ago

    Chicago, Illinois, United States Inspira Financial Full time

    Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to...

  • Cash Management Consultant

    1 week ago

    Chicago, Illinois, United States ABOC Full time

    For over a century, Amalgamated Bank of Chicago has built strong connections with our clients and the community, addressing the banking needs of numerous businesses, organizations, institutions, and individuals, many of whom have been with us for generations. These relationships are founded on deep trust, comprehensive understanding, and highly personalized...

  • Cash Management Consultant

    1 week ago

    Chicago, Illinois, United States ABOC Full time

    For over a century, Amalgamated Bank of Chicago has built strong connections with our clients and the community, addressing the financial needs of numerous businesses, organizations, institutions, and individuals, many of whom have been with us for generations. These relationships are founded on deep trust, comprehensive understanding, and highly...

  • Cash Management Specialist

    2 weeks ago

    Chicago, Illinois, United States ABOC Full time

    For over a century, Amalgamated Bank of Chicago has built strong connections with our clients and the community, addressing the financial needs of numerous businesses, organizations, institutions, and individuals, many for generations. These relationships are founded on deep trust, comprehensive understanding, and highly personalized service delivered by our...

  • Cash Management Specialist

    1 week ago

    Chicago, Illinois, United States ABOC Full time

    For over a century, Amalgamated Bank of Chicago has built strong connections with our clients and the community, addressing the banking requirements of numerous businesses, organizations, institutions, and individuals, many of whom have been with us for generations. These connections are founded on deep trust, comprehensive understanding, and highly...

  • Consultant, Intl Cash Management

    1 month ago

    Chicago, Illinois, United States Northern Trust Full time

    About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Cash Management Coordinator

    2 weeks ago

    Chicago, Illinois, United States Compass Group Careers Full time

    Job OverviewAt Compass Group, we believe that diverse perspectives enhance our operations. We are dedicated to fostering an inclusive environment where every individual can thrive and contribute authentically.About Compass GroupAs a leader in the hospitality sector, Compass Group is renowned for redefining the guest experience across various venues,...

  • Lead Program Manager

    4 weeks ago

    Chicago, Illinois, United States WESCO Full time

    As a Lead Program Manager, you are responsible for two or more Customer Programs consisting of customer support services, purchasing, warehouse management and other contract compliance activities with designated number of program managers for a customer group. You will lead and manage program managers and site managers in field and customer sites.The Lead...

  • Treasury Manager

    2 days ago

    Chicago, Illinois, United States Buckingham Search Full time

    Job DescriptionThe Treasury Manager ensures that all treasury processes and related internal controls, policies, and procedures are operating globally actively and efficiently for the company. This individual monitors FX risk, works closely with the business to minimize financial risk and performs appropriate hedging and funding activities (Forex, swaps,...

  • Lead Consultant for Order-to-Cash Processes

    2 weeks ago

    Chicago, Illinois, United States ALLTECH CONSULTING SVC INC Full time

    Position Overview:We are seeking a highly skilled Senior Consultant to take charge of the Order-to-Cash workstream within a Food & Beverage project.Key Responsibilities:• Oversee the Order-to-Cash workstream, ensuring seamless execution in the F&B sector.• Demonstrate proficiency in the M3 Management module along with expertise in the Tiered/Bracket...

  • Program Management Lead

    2 weeks ago

    Chicago, Illinois, United States Northern Trust Full time

    About Northern Trust:Northern Trust is a prestigious financial institution, recognized globally and operating since 1889, providing exceptional financial services to a diverse clientele. With a legacy of over 130 years, we pride ourselves on delivering innovative solutions and expert guidance to some of the world's most successful individuals, families, and...

  • Sr Consultant, International Cash Management

    1 month ago

    Chicago, Illinois, United States Northern Trust Full time

    About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Software Engineer

    7 days ago

    Chicago, Illinois, United States Cash App Full time

    About the RoleCash App is seeking a highly skilled Software Engineer to join our Access team. As a member of this team, you will play a critical role in building and operating the APIs and services that power Cash App's authentication flows.The Access team is responsible for managing authentication, sessions, authorization, and protecting against account...

  • Cash Handling Associate

    5 days ago

    Chicago, Illinois, United States Compass Group, North America Full time

    Company Overview: Levy Sector is a prominent player in the Food, Beverage, and Retail industry, renowned for creating memorable experiences across various venues.Position Title: Cash Handling AssociateCompensation: Competitive pay ranging from $15.80 to $20.00Job Summary: The Cash Handling Associate is responsible for executing cashiering tasks, which...

  • Vulnerability Management Program Lead

    3 days ago

    Chicago, Illinois, United States CNA Full time

    Job DescriptionCNA is seeking a seasoned professional to lead our Vulnerability Management program. As a key member of our Information Security team, you will be responsible for spearheading the vision, design, and implementation of our VM program.Key ResponsibilitiesProgram Leadership: Lead the Vulnerability Management program as a subject matter expert,...

  • Lead Technical Program Manager

    2 months ago

    Chicago, Illinois, United States JPMorganChase Full time

    Job Description Leverage your deep technology delivery management expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As Chief of Staff for Reference Data Engineering, you will focus on activities relating to both strategic business planning and functional business management, supporting an...

  • Lead Technical Program Manager

    3 weeks ago

    Chicago, Illinois, United States JPMorganChase Full time

    Job Description Leverage your deep technology delivery management expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As Chief of Staff for Reference Data Engineering, you will focus on activities relating to both strategic business planning and functional business management, supporting an...