Health Engagement Manager

3 weeks ago

Walnut Creek, California, United States The Cigna Group Full time
The job profile for this position is Health Engagement Senior Supervisor, which is a Band 3 Management Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

Our people make all the difference in our success.

Please note: This position is located in Walnut Creek, CA. You must be able to commute to this office several days per week. This position is market-aligned and is not able to be performed remotely.

Execution

  • Leads Health Engagement Consultant Consultants
  • Reports into market's Health Engagement Director
  • Manages a staff of health engagement professionals who are responsible for delivering health promotion and wellness programs.
  • Guides client/customer focused problem resolution and influences/leads process improvement
  • Promotes the organization's health and wellness capabilities to clients/brokers and identifies potential sales opportunities to inform sales leadership and account managers in local market(s)
  • Adapts departmental plans and priorities to address resource and operational challenges
  • Focuses on ensuring short-term outputs and the effectiveness of team integration with other work areas
  • Provides input into workforce planning and recruitment activities
  • Manage engagement team of direct reports in local market(s). Drive individual and team execution of go-to-market approach aligned with U3000 Health Engagement solutions
  • Maintains current knowledge of and expertise in all health engagement products, programs, strategies, and tactics
  • Maintains collaborative relationships with key matrix partners across the organization both within the sales organization and with those stakeholders that support health engagement
  • Maintains current knowledge of sales and competitive activity in assigned market(s)
  • Demonstrates mastery of available or upcoming health engagement products, resources, tools, presentations, materials, and collateral
  • Supports local market with competitive health engagement solutions, strategies and tactics
  • Ensures team has knowledge and ability to develop market inquiries/responses for health engagement solutions; including the facilitation of training/updates for sales and account management teams
  • Drives team accountability on progress and fulfillment of goals and objectives, providing feedback and coaching, and formally reviewing and recognizing performance
  • Provides supervision and guidance as they perform their duties for assigned accounts; fosters a growth mind-set and champions Cigna's Connect to Growth philosophy
  • May attend key finalist meeting
  • Working with Engagement Director, champions change management to team, market and segment
  • Builds relationships with the sales management team and fosters the development of relationships between sales and engagement team
  • Provides quality assurance for health engagement strategy, communication, and meeting execution in the market
  • Measures market activities and makes interventions based on results
  • Ensures 100% assignment of Engagement team resource
  • Responsible for orienting, training, supervising, evaluating and developing team members
  • Provides leadership in local market and enterprise level situations including driving success of local initiatives
  • Coordinate with Sales matrix partners to identify opportunities for product penetration of existing accounts, potential sales of ancillary products and strategies to maximize growth; provide active support to sales growth and persistency targets at market level
  • Achieve the team business plan objectives, both in support of the implementation of new plans and in identifying and responding team needs
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 72, ,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

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