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Community Engagement Specialist

2 months ago

Walnut Creek, California, United States Atria Senior Living Full time
Job Overview

Position Summary

Atria Senior Living is dedicated to creating vibrant communities where our team members and residents flourish. We are committed to enhancing the lives of those we serve by fostering an environment that encourages personal growth and collaboration.

Our organization offers a range of competitive benefits designed to support our employees, including:

  • Paid holidays and paid time off
  • Annual anniversary rewards based on employee classification
  • Potential for an Annual Scores Reward based on community performance
  • Comprehensive benefits package including Health, Dental, Vision, and Life Insurance
  • Retirement Savings Plan with employer matching
  • Tuition reimbursement for eligible employees

*Eligibility for benefits and rewards may vary based on employee classification and location.


Key Responsibilities

  • Handle phone inquiries and conduct tours for prospective residents and their families.
  • Achieve or surpass weekly sales targets set by the company.
  • Generate a weekly sales forecast to track progress.
  • Maintain the community's Customer Relationship Management database with accurate and timely information.
  • Assess prospective residents' needs to effectively align our services with their requirements.
  • Support the Executive Director and Community Sales Director in ensuring the community is well-presented and market-ready.
  • Assist with the completion of move-in documentation to facilitate a seamless transition for new residents.
  • Coordinate with community staff to ensure apartments are prepared for new residents.
  • Perform additional duties as assigned.

Qualifications

  • High school diploma or equivalent; relevant experience or training is a plus.
  • Completion of all required training programs.
  • Strong customer service abilities, basic financial understanding, and proficient organizational skills.
  • Ability to maintain confidentiality and manage multiple tasks effectively.