Construction Project Manager

2 months ago

Raleigh, North Carolina, United States SERVPRO of Southwest RaleighHolly Springs Full time

Do you love helping people through difficult situations?

Then don't miss your chance to join our Franchise as a new Construction Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Plan and execute reconstruction projects while ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in reconstruction services. Manage the entire customer experience and overall customer satisfaction.

Necessary Experience and Skill Set

2 years previous construction estimating and/or insurance adjusting experience

Superb customer service track record

Effective written and oral communication

Advanced math skills

Proficient use of XactimateTM estimating software

Critical thinking and problem-solving skills

Team Player

Must have good driving record

Primary Responsibilities

Customer Satisfaction

Establish customer relationship for construction services

Educate customer on the construction process

Work with customers to understand desired upgrades/changes

Ensure that estimates meet client requirements.

Evaluate and sell projects

Project Initiation

Analyze labor, material, and time requirements for a project

Create an accurate sketch and initial scope of work for construction projects.

Deliver a consistent and well-defined initial estimate.

Recognize project constraints and/or needed upgrades

Work with Project Manager to price bid items, if needed.

Project Planning and Management

Identify and document finalized project scope of work.

Work with outside resources as necessary to complete accurate estimate (i.e Structural Engineers, ITEL, Electrical Inspectors, etc.)

Assemble accurate and well-organized estimates.

Deliver and Communicate estimate to Project Manager.

Ensure proper permits are acquired where required.

Create project schedule, timeline, and budget.

Identify and qualify subcontractors and resource providers.

Negotiate terms and set expectations with customers and clients.

Formal Education/Training

BA in engineering, construction science or similar relevant field experience preferred.

XactimateTM estimating proficiency.

IICRC Certifications preferred.

Physical and Work Environment Requirements:

Exposure to extreme conditions such as heat

Walking and standing for long periods of time, driving, sitting, climbing

Ability to climb ladders and work at ceiling heights

Walking and/or standing throughout the day.

Frequent driving and sitting. Occasionally climbing ladders.

The noise level in the work environment and job sites can be loud.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working 7:00 a.m.–5:00 p.m., Monday–Friday, 45 hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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