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Operations Assistant Intern

4 months ago

Louisville, Kentucky, United States International Rescue Committee Full time

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Scope of work: Work with the operations team to provide administrative and operational support within the Louisville office. Assist with administrative tasks, operational tasks, and various other related duties.

This is an unpaid internship position that requires a minimum commitment of 20 hours a week for at least two months.

LEARNING OBJECTIVES

  • Gain exposure to interacting with diverse communities, cultures, and backgrounds.
  • Deepen understanding of the unique barriers, challenges, and assets of the refugee and immigrant communities.
  • Gain industry knowledge of the U.S. refugee resettlement program and its core services.
  • Gain experience in working directly with clients to support their goals.

RESPONSIBILITIES

  • Support Administrative Assistant with managing reception materials, answering client questions, and direct requests to appropriate staff members.
  • Assist with maintaining the reception area and lobby in a neat and professional manner.
  • Assist with liaising with office and equipment maintenance providers and other external parties as needed to support office operations.
  • Assist in covering the front desk for the Administrative Assistant.
  • Check-out IRC staff and clients completing "shopping" visits to Contributions-In-Kind (CIK) stock room.
  • Physical inventory counts.
  • Label and organize donated household items.
  • Assist with unloading and loading inbound and outbound donated household items for IRC donors and clients.
  • Conduct weekly vehicle inspections according to checklist.
  • Data entry of inventory counts into Excel and other platforms.
  • Comply with all policies, procedures, and protocols.
  • Other duties as assigned.

REQUIREMENTS

  • Candidates must be a U.S. citizen or must have both an active visa and work authorization status in the United States (the IRC must not be represented as a sponsor or host in any application, filing, or other context for an intern).
  • Attention to detail, critical thinking skills, time management skills, and ability to work independently and part of a team.
  • Able to communicate professionally with internal and external stakeholders.
  • Experience working with Microsoft Office Applications.
  • Previous administrative experience preferred.
  • Fluent in English, both spoken and written; Spanish language skills a plus.
  • Submit intern hours on volunteer dashboard.

Please note that this is an UNPAID internship; however, IRC Louisville will provide mileage reimbursement for personal vehicle usage for client services during the internship.

HOW TO APPLY

  • All intern opportunities are contingent on clearing a background check.
  • Interns must adhere to the IRC intern and workplace policies, which includes confidentiality and client safeguarding.
  • Email questions to

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.