![MMC Corporate](https://assets.phenompeople.com/CareerConnectResources/pp/MAMCGLOBAL/images/job_logo_config--1671483665631.png)
Senior Analyst
2 months ago
Marsh McLennan is seeking candidates for the following position based in their New York City corporate headquarters office. This role is 100% onsite in our New York City corporate headquarters office and supports two regional offices on 350 Madison Ave. (NYC) and White Plains, NY.
Senior Analyst - Onsite Technical Support
What can you expect?
- Join the world's largest professional services firm in the area of risk, strategy and people
- We operate an open and collaborative culture, developing our staff to reach their potential
- In this role you will help and assist our global colleague base to work their technology, and enable them to make the business a success
- You will support all of our internal colleagues to diagnose, analyze, and resolve their technology issues and requests
What is in it for you?
- Join the leading professional services company in the areas of risk, strategy and people, with a 150-year heritage of shaping industries, driving innovation and serving the public good
- Work in a global, diverse, forward-thinking environment where everyone is encouraged to be a leader and shape their career
- A fast-paced, exciting and friendly culture
- Competitive salary, benefits, 401K matching, retail discounts and much more
We will count on you to:
- Performs installations, trains, maintenance, troubleshoots, and repairs of all OpCo desktop hardware/software technologies.
- Determines appropriate hardware/software based on corporate policy and end user requirements.
- Responds to incidents within SLA, or within a timely manner; with appropriate level of urgency and follows up with customers on all issues.
- Escalates incident, and questions to appropriate support groups.
- Supports events, such as infrastructure changes, software releases and BCP etc.
- Provides timely updates to Management about service issues, when appropriate.
- Disconnects, moves and reconnects desktop technology hardware for single user, multi-user and office moves.
- Assists administration and maintenance of non-desktop Technology Infrastructure components at the request of other Service Towers.
- Uses corporate Incident Management System to record and track all support work.
- Maintains accurate hardware and software record using, Corporate Asset Management System for all corporate assets.
- Supports team's abilities and functions through positive customer relations.
- Contributes to improvement/enhancement of processes and procedures.
- Gains additional knowledge and stays abreast of current technologies; through employee and company sponsored training, periodicals, and regular interaction with other team members.
- Performs related duties as assigned by management.
What you need to have:
- High School diploma/GED
- 3-5 years of customer service experience (help desk / support experience)
- Experience providing Technical support to end-users in a large, corporate environment
- Strong communication skills both written and verbal
- Exceptional customer service skills
- Knowledge of company desktop operating systems and software
- Knowledge of standard computer hardware
- Ability to independently plan, organize and prioritize one's own activities
- Microsoft or other certifications desired (i.e. MSCDT, MCP, MCSE)
- Gains additional knowledge and stays abreast of current technologies through employee and company sponsored training, periodicals, and regular interaction with other team
What makes you stand out:
- Bachelor's Degree preferred
- Certifications in any of the following are a plus: A+ (CompTIA), ACMT (Apple), HDI-CSR (HDI), ITIL Foundation (ITIL), Microsoft 365 Certified: Modern
Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit , or follow us on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
The applicable base salary range for this role is $59,800 to $119,800.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
-
Senior Financial Analyst
5 days ago
New York, New York, United States Creative Financial Staffing Full timeSenior Financial AnalystABOUT THE ORGANIZATIONCreative Financial Staffing is a prominent non-profit entity dedicated to delivering a variety of essential services aimed at assisting seniors in maintaining their independence.This position offers a hybrid work arrangement.There are numerous opportunities for professional advancement within the organization,...
-
Senior Credit Analyst
1 week ago
New York, New York, United States Polus Capital Management Full timeSenior Credit Analyst at Polus Capital ManagementPolus Capital Management operates as a global alternative credit investment firm, specializing in performing loans, unique situations, and structured credit. The firm was established through the merger of Cairn Capital and Bybrook Capital.Position OverviewThe Senior Credit Analyst role at Polus Capital...
-
Senior Business Process Analyst
1 week ago
New York, New York, United States Sharp Decisions Full timeJob Overview:Sharp Decisions is in search of a Senior Business Process Analyst to enhance our operational efficiency.The Senior Business Process Analyst will play a crucial role in evaluating organizational workflows, pinpointing areas for enhancement, and formulating strategies to boost overall operational effectiveness. This position demands a...
-
Senior Product Insights Analyst
3 days ago
New York, New York, United States Forhyre Full timeExciting Career Opportunity: Senior Product AnalystForhyre is seeking a talented Senior Product Analyst to join our forward-thinking team. This position is pivotal in guiding our product strategy and enhancing our data-driven approach. Enjoy the freedom of remote work from anywhere in the United States.Core Responsibilities:Establish, evaluate, and refine...
-
Senior Financial Insights Analyst
4 days ago
New York, New York, United States Jobot Full timeSenior Financial AnalystJobot is looking for a talented Senior Financial Analyst to enhance our finance department. This role is crucial for evaluating financial metrics and influencing significant business decisions. If you are a finance expert eager to elevate your career, this opportunity may be ideal for you.Key Responsibilities:Construct financial...
-
Senior Construction Cost Analyst
1 week ago
New York, New York, United States Torque Consulting Full timeSenior Construction Cost AnalystOverview:Torque Consulting is seeking a highly skilled Senior Construction Cost Analyst to enhance our team. This role is ideal for an experienced professional eager to engage in significant projects and advance within a prestigious construction consultancy.Our firm is dedicated to providing top-notch construction solutions...
-
Senior Construction Cost Analyst
3 days ago
New York, New York, United States Torque Consulting Full timeSenior Construction Cost AnalystOverview:Are you a skilled Estimator seeking a new opportunity? Torque Consulting is in search of a Senior Construction Cost Analyst to enhance our esteemed team. This role presents an excellent chance to engage in significant projects and advance within a prominent construction consultancy.Our firm is dedicated to providing...
-
Senior Construction Cost Analyst
3 days ago
New York, New York, United States Torque Consulting Full timeSenior Construction Cost AnalystOverview:Are you a skilled Estimator seeking a new opportunity? Torque Consulting is looking for a Senior Construction Cost Analyst to enhance our team. This role offers a unique chance to engage in significant projects and advance your career within a prestigious construction firm.Our company is dedicated to providing...
-
Senior Revenue Analyst
1 week ago
New York, New York, United States City of New York Full timeJob OverviewDepartment: Revenue Accountability and ReportingPosition: Senior Analyst/ Supervising AnalystControl Code: BAW-24-04Summary:The Mayor's Office of Management and Budget (OMB) serves as the principal financial agency for the City government. The team of analysts and specialists within OMB is responsible for assembling and overseeing the Mayor's...
-
Senior Financial Analyst
3 days ago
New York, New York, United States New York University Full timeSenior Financial AnalystThe Senior Financial Analyst plays a critical role in driving business growth and success by providing strategic financial insights and analysis to the Office of the President at New York University.Key Responsibilities:Prepares and analyzes short and long-term financial forecasts, cash flow, and operational performance metrics to...
-
Senior Financial Analyst
1 week ago
New York, New York, United States Creative Financial Staffing Full timeSenior Financial Analyst for Prestigious Retail BrandJoin a dynamic team at Creative Financial Staffing, collaborating with a renowned retail brand seeking a Senior Financial Analyst.Role Overview:This esteemed retailer, established by visionary creators over four decades ago, operates as a family-run business, celebrated for its American craftsmanship and...
-
Senior Financial Analyst
15 hours ago
New York, New York, United States Columbia University Full timeJob SummaryColumbia University is seeking a highly skilled Senior Financial Analyst to join its team. The successful candidate will be responsible for facilitating the monitoring, analysis, and reporting of financial activity related to the utility budget.Key ResponsibilitiesFinancial Data Management: Responsible for updating data warehouse SQL related...
-
Senior Strategy Operations Analyst
1 week ago
New York, New York, United States Red Ventures Full timeAbout the Role:Red Ventures is in search of a skilled Senior Analyst in Strategy & Operations to become a vital part of our Client Services division. As a Senior Analyst focusing on Consumer Experience, you will collaborate with business leaders to enhance the operations of our brands through continuous experience refinement, thorough analysis of visitor...
-
Senior Financial Analyst
1 week ago
New York, New York, United States Metropolitan Transportation Authority Full time**Position Overview** The **Senior Financial Analyst** plays a crucial role in the **Headquarters Analysis** department, providing in-depth financial support and analysis. This position reports directly to the **Senior Manager** of the department and is integral to the development of comprehensive financial strategies. **Key Responsibilities:** Conduct...
-
Senior Pricing Analyst
3 days ago
New York, New York, United States AMEX Full timeAbout the Company:American Express is a renowned global organization that emphasizes diversity and a strong commitment to its customers and employees. Join our dynamic team and become part of a community that values personal growth and support for every individual.Job Title: Senior Analyst - PricingJob Overview:The Senior Analyst - Pricing role at American...
-
Senior IT Analyst for EHR Systems
1 week ago
New York, New York, United States NewYork-Presbyterian Hospital Full timeLocation New York, New York Shift: Day (United States of America) Overview: Information Technology - Transforming Healthcare At NewYork-Presbyterian Hospital, our Information Technology department plays a crucial role in enhancing patient experiences. We prioritize excellence in patient care, research, education, and community outreach. Cutting-edge...
-
Senior Credit Analyst
17 hours ago
New York, New York, United States Mizuho Bank Ltd Full timeAbout the RoleMizuho Bank Ltd is seeking a highly skilled Senior Credit Analyst to join our Corporate Credit team. As a key member of our team, you will be responsible for analyzing credit applications, assessing creditworthiness, and providing recommendations to senior management.Key ResponsibilitiesConduct thorough credit analysis of corporate clients,...
-
Senior Compliance Analyst
1 week ago
New York, New York, United States Qualitative Financials Full timePosition- Compliance Reporting - Business Support Location - NY, USA - Day 1 Onsite Duration- Long term Job Overview Senior Compliance Analyst - ISO Standards Over 10 years of experience in the Insurance sector, ideally within Property & Casualty (P&C) Insurance. Proficient in insurance policy and claims management systems. Required expertise in US...
-
Senior Cybersecurity Analyst
4 days ago
New York, New York, United States Anetac, Inc. Full timeJob OverviewPosition: Senior Cybersecurity AnalystLocation: Remote (United States and Canada)Department: Anetac LabsReporting To: Head of Global EngineeringCompensation: Competitive salary based on experience.About Anetac, Inc.: Anetac is committed to revolutionizing the management of identities and service accounts within the cybersecurity landscape. With a...
-
Senior Finance Analyst
1 week ago
New York, New York, United States Cardlytics Full timeAbout CardlyticsCardlytics stands at the forefront of purchase intelligence and incentive solutions, dedicated to enhancing the commerce experience for all participants. Our commitment lies in our workforce, clientele, and partners, who collectively contribute to our success through pioneering solutions in the financial sector.Position OverviewWe are seeking...