Manager, Clinical Operations UKG/WFM

Business Title: Manager, Clinical Operations UKG/WFM - Healthcare

Requisition Number:

Function: Advisory

Area of Interest:

State: NC

City: Charlotte

Description:

The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don't anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Manager in Customer & Operations for our Clinical Operations Consulting ) practice.

• Deliver process improvement and transformation projects that span all aspects of operations within a healthcare system; work as part of a team focused on solving complex operational issues utilizing market leading technology-enabled solutions and advanced analytics in conjunction with exceptional healthcare knowledge
• Independently and collaboratively participate in client projects focused on improvement, optimization and transformation of processes surrounding clinical, quality, operational and financial outcomes across the different levels of healthcare services by way of conducting observations, interviews, document review, data-driven insights and process mapping
• Communicate regularly with Project Managers, project teams and representatives from various functional teams, including escalating any matters that require additional analysis; work in teams assisting clients across entire care continuum; engagement teams will be involved with assessing, validating and benchmarking current operational performance and technology-enabled capabilities against healthcare leading practices and their marketplace competitors
• Work and collaborate on conduct research for and perform data collection, analysis, synthesis and narrative development to support project deliverables and presentation content for both internal KPMG team and external clients
• Develop high quality work products utilizing both qualitative and quantitative data as directed (written briefings, status reports, issues risks logs) for presentation to clients and demonstrate problem solving skills through critical thinking, intellectual curiosity, intellectual rigor and questioning when breaking down and analyzing complex issues and framing approaches for potential solutions
• Support proposal development and other new business development activities by leveraging new and existing relationships with client business leaders; display an appreciation for the complete cycle of work and understand the impact of assignments on the overall goal of projects

• Minimum five years of consulting experience focused on clinical or operational improvement around Workforce Management, systems integration and experience with UKG, or equivalent industry experience and demonstrated knowledge of the healthcare industry and functional leading practices; can relate these to specific client challenges
• Bachelors degree from an accredited college/university; preferred concentrations include Nursing, Healthcare or Business Administration, Information Technology, Biology & Life Sciences, Economics, Finance, Industrial Engineering or a related field
• Progressive experience with working on teams in a lead role with experience managing projects, leading meetings, drafting status reports, tracing issues, monitoring resources, workflow analysis and design; project experiences consist of clinical, quality, financial, information technology and operational within the Healthcare industry
• Experience with handling, analyzing and evaluating large data sets (Tableau, SQL, Excel, Access, Power BI) and Data Warehouse management
• Proficiency with foundational consulting skills such as analytical, written and verbal communications, appropriate client presence, facilitation and presentation abilities
• Strong Microsoft Office skills including Excel, Project, Word, Power Point and Visio
• Ability to travel as needed
• Applicants must be currently authorized to work in the United States without the need for Visa sponsorship now or in the future

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at 'Benefits & How We Work ) '.

Follow this link to obtain salary ranges by city outside of CA: LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ' 'contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (eg, to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

GL: 4

GF: 15292