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Clinical Operations Manager

2 months ago


Charlotte, North Carolina, United States CenterWell Home Health Full time

Job Summary:

CenterWell Home Health is seeking a highly skilled and experienced Clinical Operations Manager to join our team. As a Clinical Operations Manager, you will be responsible for overseeing the day-to-day operations of our home health services, ensuring that patients receive high-quality care and that our team is equipped to provide exceptional service.

Key Responsibilities:

  • Coordinate and oversee all direct care patient services provided by clinical personnel.
  • Develop, plan, implement, analyze, and organize clinical operations for a specific location.
  • Conduct assessments and reassessments of patients, including updating of care plans and interpreting patient needs.
  • Manage the assignment of caregivers and oversee the delivery of care to all patients served by the location.
  • Assign appropriate clinicians to cases, as needed, and instruct and guide clinicians to promote more effective performance and delivery of quality home care services.
  • Monitor cases to ensure documentation is in compliance with regulatory agencies and requirements of third-party payers.
  • Coordinate communication between team members, attending physicians, and caregivers to ensure the appropriateness of care and outcome planning.
  • Supervise all clinical employees assigned to a specific location and carry out supervisory responsibilities in accordance with company policies and procedures.
  • Participate in sales and marketing initiatives and support home care program initiatives around cardio, ortho, wound care, safe strides, and various therapy initiatives.

Requirements:

  • Graduate of an accredited School of Nursing.
  • Current state license as a Registered Nurse.
  • Proof of current CPR.
  • Valid driver's license, auto insurance, and reliable transportation.
  • Two years as a Registered Nurse with at least one year of management experience in a home care, hospice, or equivalent environment.
  • Home Health experience, highly preferred.
  • Management and people leadership experience, required.
  • OASIS experience, highly preferred.
  • Homecare Homebase (HCHB) experience, preferred.
  • CMS PDGEM billing experience, preferred.

What We Offer:

  • Competitive salary and bonus eligibility.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including medical, dental, and vision benefits.
  • A 401(k) retirement savings plan.
  • Time off, including paid time off, company holidays, volunteer time off, paid parental and caregiver leave.
  • Short-term and long-term disability, life insurance, and other benefits.