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Customer Service Representative
1 month ago
We are looking for Customer Service Representatives available to start in August for our client headquartered just outside of Madison, WI. This is an excellent opportunity to join a friendly, supportive, team that shows their appreciation through various employee perks If you are interested in the customer service role, please keep reading for more information.
Highlights:
Temporary with the opportunity for permanent hirePay Rate: $18/hrComprehensive benefits package offered upon permanent hire:Health insuranceDental insuranceVision insuranceLife insuranceDisability insurance401(k) matchingPaid time offPaid holidaysTuition reimbursementAn extensive corporate wellness programSchedule: Full-time, Monday- Friday, 8:00 am to 5:00 pm (100% onsite) Responsibilities: Achieve and maintain department standardsTroubleshoot problems with customers via phone and resolve efficiently using diagnostic procedures within department work practicesEnsure accurate documentation of all call data in the CRM systemPromote a positive team atmosphereSpecial projects as assigned Qualifications: A high school diploma or equivalent degree is requiredCall center/customer service experience requiredMicrosoft Office suite proficiencyAbility to type 30 wpmExcellent communication skillsAbility to troubleshoot and problem-solve Apply for the Customer Service Representative role today to connect with a member of our team #SPH1001 Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
key responsibilities Achieve and maintain department standards- Troubleshoot problems with customers via phone and resolve efficiently using diagnostic procedures within department work practices- Ensure accurate documentation of all call data in the CRM system- Promote a positive team atmosphere- Special projects as assigned
experience 1-4 years
skills Ability to troubleshoot and problem-solve
education High School
