Calling Refill Pharmacy Technician
4 weeks ago
Primary Responsibilities:
- Enter prescriptions from intake to order completion and verify member / patient data
- Contact patients, pharmacists, and doctor's offices as a liaison for the pharmacy team
- Communicate clearly and concisely via phone and electronic methods to patients, physicians, and other healthcare providers
- Contact patients to complete refill assessments, request payment information, establish delivery details, and set up treatment in the Ambulatory Infusion Suite and/or other outpatient facilities
- Access, input, and retrieve prescription and medical/lab information from computer system
- Verify whether medication is reimbursable, and resolve rejected claims
- Process prescription refills and interpret supply needs as related to various therapies
- Resolve customer issues, ensuring accurate information is provided
- Able to multitask and channel communication from various business partners, driving patient centric quality care
- Follow all State and Federal regulations and Pharmacy Policies and Procedures, adhering to HIPAA and confidentiality code of ethics
- Work within a team to triage and respond to all compounding needs promptly
- Maintain ongoing didactic and practical training related to sterile compounding
Required Qualifications:
- High School Diploma / GED (or higher) OR 4+ years of experience working as a Pharmacy Technician
- Active and unrestricted Pharmacy Technician license in the State of Ohio
- Intermediate level of proficiency with Windows PC applications including the ability to navigate and learn new and complex computer system applications
- Ability to stand, walk, and lift to 30 lbs.
- National Pharmacy Technician Certification (PTCB)
- Previous Home Infusion experience
- Pharmacy/prescription data entry experience
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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