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Tier I Technician

4 months ago


Colorado Springs, Colorado, United States SNI Companies Full time

Title: Tier I Technician
Location: Colorado Springs, CO (onsite)
Pay Rate: $ $25.00 per hour (based on experience)

Our client is seeking a Tier I Technician for an exciting fast-paced contract to hire opportunity. The Tier I Technician will be responsible for installing , maintaining , and repairing customer approved hardware and software; provide first-level technical and troubleshooting assistance to customer incidents and requests, all in a manner that builds customer trust and confidence in the company.

REQUIREMENTS:

  1. Minimum of 2 years IT experience
  2. Service Desk and remote support experience
  3. 1 year experience working with:
    • Microsoft & Apple operating systems
    • Microsoft 365 cloud services
    • Microsoft Office Applications
    • Active Directory User Management
    • G-Suite Administrative Console
    • VPN Client
    • Mapping Server File Share Drives
    • Printers/Scanners
    • Windows/Mac Applications
    • Desktop Setups
    • Must have a valid Colorado Driver's License with a clean driving record and background check (required)