Domain Consultant Manager Security Operations Transformation

3 weeks ago


Cleveland, Ohio, United States Palo Alto Networks Full time

Job Description

Your Career

As Domain Consultant Manager, you are the technical leader for your Domain Consultant team. Your team provides technical expertise and guidance in customers' security operations transformation journey. You will work closely with the Systems Engineering Managers and their District Sales Manager counterparts to build relationships with your customers with the goal of helping them detect and prevent advanced cyberattacks and breaches. You and your team will play a key role in defining technical solutions that secure a customer's key business imperatives and will evangelize our industry leadership in on-prem, cloud, and security services that establish Palo Alto Networks as a customer's cybersecurity partner of choice.

We are looking for a leader to develop our Domain Consultant teams, providing training and technical support as a product expert. Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base. Your team, in partnership with the systems engineering team, will displace competitor technologies and build market share within your targeted list of major accounts, and most importantly, help your client sleep at night as they use our products to build secure digital transactions.

Your Impact

Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry
Work with your peers to develop a Domain Consultant training curriculum
Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers
Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities
Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Cortex solutions, while reducing technical validation and PoC timelines
Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process
Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge
Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
Lead conversations focused on industry trends and emerging changes to the security landscape
Discuss competitor offerings in the marketplace and positions ours as the best solution
Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
Review and guide your team's technical validation plans including POV (proof of value) test plans and customer readiness/requirements
Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
Act as an escalation point for pre-sales and collaborate with post-sales teams for issues that arise
Work with product teams to build requirements and roadmap development plans for our Cortex customers
Maintain an understanding of competitor selling strategies and technologies
Up to 50% travel within assigned region

Qualifications:
Qualifications

Your Experience

Experience leading customer-facing pre-sales engineering or solutions architect teams
5+ years experience in sales engineering within SIEM, SOAR, SOC, and/or endpoint environments
Industry knowledge of security operations market trends and awareness of our roadmap and technology development efforts
Experience delivering comprehensive security solutions
Strong communication (written and verbal) and presentation skills
Experience in leading large teams, allocating resources, managing engagements and resource efficiency
Proficient in English

Additional Information
The Team

As part of our Systems Engineering team, you'll support the sales team with technical expertise and guidance when establishing trust with key clients. You won't find someone at Palo Alto Networks that isn't committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats.

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $218,600/yr to $300,650/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.



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