Engineer II, Systems Infrastructure

1 month ago


Hillsboro, United States Thermo Fisher Scientific Full time
Work Schedule

Environmental Conditions

New Description

Title: Engineer II, Systems Infrastructure
Hillsboro, OR

Company Description
  • Join our innovative team at a leading technology company ensuring efficient on-site support globally
Preferred Qualifications
  • Consideration given to a Bachelor's Degree or equivalent experience
  • ITIL certification is a plus
Roles & Responsibilities
  • Providing comprehensive support for internal colleagues and customers
  • Specializing in MacOS and Windows operating systems support
Resolving user issues for Corporate and business group applications, managing incident and request queues, and collaborating with support groupsMinimum Requirements
  • Demonstrated 3-5 years of Desktop support experience
  • Proficiency in client/server networks, protocols, Active Directory, and strong problem-solving skills
Desired Skills
  • Excellent interpersonal and communication skills, global work experience, and knowledge of operations/service delivery
  • Analytical and creative problem-solving capabilities, effective vendor communication, and team collaboration
Required & Technical Skills
  • Proficient in diagnosing and resolving issues on PC's and third-party applications
  • Manage network connectivity, security incidents, and provide hands-on support for physical equipment
  • Installation, configuration, and troubleshooting of PCs, printers, scanners, phones, etc.
  • Advanced support for various devices and applications, along with queue management and data center maintenance


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