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Strategy & Ops Lead, Payers
3 months ago
Nourish is on a mission to improve people's health by making it easy to eat well. More than half of Americans have a chronic condition related to what they eat, and poor nutrition is the number one driver of preventable death.
Nourish is addressing this healthcare crisis by helping people eat better. We connect chronic disease patients with a Registered Dietitian via telehealth and get it covered by their health insurance.
We launched two years ago and already have hundreds of dietitians and tens of thousands of patients on the platform. Our patients span a wide range of nutrition-related conditions including diabetes, eating disorders, kidney disease, GI conditions, cancer, obesity / weight management, cardiovascular disease, and more. We are live in all 50 states.
We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised over $44M from top-tier VCs including Index Ventures, Thrive Capital, Y Combinator, and Box Group, amongst others. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.
Learn more about us in TechCrunch here and read about our recent Series A here.
About the Role
As a Strategy & Ops Lead (Payers) you will play a pivotal role in building strategic relationships with payers and supporting payer operations. You'll be instrumental in the creation & execution of our payer strategy roadmap, and work across all stages of the payer contracting and partnerships lifecycle. You will be responsible for developing deep relationships with our payer partners and establishing Nourish as a top-performing, innovative provider partner. Your work will shape the future of Nourish as you lead our exploration of value-based care and other innovations that will expand the strategic value of our payer relationships and deepen our impact on our patients.
This person will report into our Head of Payer Strategy and work closely with stakeholders & functional leads across the organization. This is an in-person role out of our New York office (Flatiron), with flexibility for some hybrid work.
Key Responsibilities:
Lead our contracting efforts as we expand our coverage across the country
Develop deep relationships with our top payer partners and help to drive key strategic initiatives
Execute on priority Payer Strategy projects from start-to-finish
Create reports and dashboards to track our go-to-market progress and to establish rate and payer coverage forecasts
Perform ongoing and ad-hoc data analysis to support decision-making
Own build and maintenance of team reporting dashboards, tech stack, and resource bases; memorialize best practices via continued build of Payer Strategy playbook
Proactively identify opportunities to increase efficiency of our payer operations and independently pull together plans to execute on those opportunities
You'll love this role if:
You're passionate about Nourish's mission. You're interested in nutrition and are eager to be part of solving America's healthcare crisis.
You are a critical thinker/problem solver and comfortable with ambiguity. You are exhilarated by solving new, tough problems and aren't afraid to come up with creative solutions. You're able to take an ambiguous problem statement/question and come up with a structured way to solve it, even when it hasn't been done before.
You love (and excel at) communication and relationship management. You are energized by building deep relationships and influencing key decisions with internal and external stakeholders. You are emotionally intelligent, a good listener, and a thoughtful communicator
You thrive in a fast-paced start-up environment. You are energized by a rapidly improving (and thus changing) environment. You are able to move quickly to action and work smarter to get things done efficiently.
You are detail-oriented and organized. You have a meticulous attention to detail and proactive ways to hold yourself to high standards. When launching a new project or implementing a new initiative, you consider all impacted people / processes / technology and plan accordingly.
You're able to work with multiple stakeholders across the org and stay organized throughout.
You don't like to settle for 'good enough '. You proactively identify areas for improvement across the organization and bring up suggestions for change. Your work is of high quality.
You love (and excel at) data analysis. A great Partnerships org uses data to guide decisions, and here at Nourish, we love data You are capable of producing high-quality data analysis (including high-level data structuring/approach and the actual execution). You can clearly synthesize results and propose the next steps.
We'd love to hear from you if:
You have 3-4 years of experience in management consulting / investing (additional experience in healthcare strategy / ops preferred but not required)
You are a people person - you love building deep relationships and thrive at thoughtful communication both internally and externally. You are comfortable working cross-functionally and can adapt your working style to work across a variety of stakeholders (our patients, healthcare payers, our internal team, etc.)
You enjoy high-level strategy & problem solving, but also aren't afraid to get into the weeds when needed
You take extreme ownership over projects/initiatives you lead
You enjoy new challenges and jump in headfirst when facing an issue. You are able to adapt to the situation at hand and can be flexible in your approach when new circumstances arise.
You have strong data analysis skills and are comfortable using data technology (e.g., Excel, Metabase, Alteryx, etc.)
Please note that you must be legally authorized to work in the U.S. for this position.
More Information
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