Manager - Communications for Resy and Global Dining - Brand & Consumer Communications

2 months ago

New York, New York, United States American Express Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The American Express Corporate Affairs & Communications (CA&C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media, colleague communications, corporate sustainability and ESG initiatives.

Based in New York City, the Manager of Communications for Resy and American Express Global Dining, Brand & Consumer Communications, will report to the Director of Communications for Resy and American Express Global Dining, within the CA&C U.S. Consumer Services team.

The successful candidate will play a key role in developing and driving communications programs that grow the Resy brand, driving engagement with the Resy platform, and build awareness of the dining access and value that American Express Card Members receive through membership across card products. The candidate will work closely with the Resy Marketing organization and with many teams across American Express on restaurant initiatives.
How will you make an impact in this role?

Work with the Director to develop media programs and storylines around the Resy brand and its value to diners and Card MembersBring an external perspective to the role reflective of dining and culture to ensure Resy shows up across media that reaches our core demographicProvide day-to-day oversight of PR agency to help them effectively work on behalf of ResyManage the Resy Newsroom including creating a quarterly content calendar, writing and editing stories, building and publishing stories in Resy's Wordpress CMS, obtaining approvals, managing Resy's PR image & asset libraryBuild and foster strong relationships with key stakeholders including Resy colleagues, Amex colleagues and the mediaProactively pitch stories to a wide range of press and field/respond to media requestsAct as a spokesperson on behalf of the companyWrite internal memos, messages, taking points, Q&As, press releases, social media postsProvide strategic counsel and support to leadershipCollaborate across multiple teams within CA&C (e.g., Platinum/Gold/Co-Brand Cards, Global Advertising and Brand Management, Amex social media) to pull Resy through dining-related initiatives led by other business unitsOversee public relations agencies, manage PR budgets Minimum Qualifications Minimum 7+ years of professional experience in public relationsStrong writing and editing skills, with ability to tell impactful stories across mediumsCreative thinker who pitches relevant ideas that resonate with press and dinersSelf-motivated, agile team player who can bring an idea from concept to productionAbility to collaborate across many teams and a large organization, manage multiple priorities and deadlines, comfortable working in a fast-paced environmentAbility to work with and manage PR agencies effectivelyProficiency with Microsoft PowerPoint Preferred Qualifications Experience working with dining and/or hospitality businessesPR agency experience Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue
visa sponsorship for these positions.

  • Manager - Communications for Resy and Global Dining - Restaurant & Colleague Communications

    2 months ago

    New York, New York, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Resy - Senior Associate Product Manager

    2 months ago

    New York, New York, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Resy Analyst-Product Services

    2 months ago

    New York, New York, United States American Express Full time

    You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

  • Hospitality Support Specialist

    3 days ago

    New York, New York, United States AMEX Full time

    You Lead the Way. We’ve Got Your Back. At American Express, we believe that with the right support, individuals and businesses can achieve remarkable growth. By becoming part of Team Amex, you join a diverse and global community dedicated to uplifting our customers, communities, and each other. Here, you will have the opportunity to learn and develop...

  • Assistant Manager, Global Communications

    4 weeks ago

    New York, New York, United States BALMAIN BEAUTY Full time

    The Assistant Manager, Global Communications works closely with the Director, Global Communications, Balmain Beauty to clearly express the vision of the licensor through storytelling, collaborating closely with regions, corporate teams, and the Fashion House. The Assistant Manager is responsible for the governance of monthly reporting and development of...

  • Hospitality Support Specialist

    3 days ago

    New York, New York, United States AMEX Full time

    Empowering Your Journey with American Express. At American Express, we believe that with the right support, individuals and businesses can achieve remarkable growth. By becoming part of our diverse and global community, you will find an environment that fosters personal and professional development. We are dedicated to helping you carve a career path...

  • Brand Communication Specialist

    3 days ago

    New York, New York, United States Saatchi & Saatchi Full time

    About Saatchi & Saatchi At Saatchi & Saatchi, we believe in the power of creativity to change the world. We are a global advertising agency known for our bold and innovative campaigns that connect with audiences on an emotional level. Job Description We are seeking a highly motivated and talented Brand Communication Specialist to join our dynamic team. In...

  • vp, Global Integrated Communications

    2 months ago

    New York, New York, United States LA MER Full time

    DIRECT RESPONSIBILITIES:Strategy Lead and develop robust, integrated communications strategies to drive the brands' businesses and elevates our luxury positioning, with a focus on disruptive influencer strategies and executions and key programs (e.g., major global talent identification and negotiation, large global influencer/media events, brand...

  • Sales Manager

    8 hours ago

    New York, New York, United States Axis Communications Full time

    About the RoleWe are seeking a highly motivated and experienced Regional Sales Manager to join our team at Axis Communications. As a Regional Sales Manager, you will be responsible for promoting and selling our high-quality products to integrators, distributors, consultants, and end-users within the designated territory.Key ResponsibilitiesContinually...

  • Luxury Brand Account Manager, Fashion Communications

    1 week ago

    New York, New York, United States KARLA OTTO Full time

    Karla Otto stands as a premier public relations and communications firm, recognized globally in the luxury brand PR and events sector since 1982. With a stronghold in essential fashion capitals, we proudly represent elite fashion, beauty, and lifestyle brands.Our integration with K2 in 2017 birthed The Independents, a consortium of agencies dedicated to...

  • Consumer Brand Lead

    2 months ago

    New York, New York, United States TikTok Full time

    TikTok is the leading destination for short-form mobile video.At TikTok, our mission is to inspire creativity and bring joy.TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsCreation is the core of TikTok's purpose.Our platform is built...

  • Global Health Communications Specialist

    7 hours ago

    New York, New York, United States Global Health Strategies Full time

    Job OpportunityWe are seeking a highly motivated and detail-oriented Junior Associate to join our team at Global Health Strategies. As a Junior Associate, you will play a key role in supporting the design and implementation of communications and advocacy strategies for a range of issues in global health.About the RoleThe Junior Associate will work closely...

  • Head of Brand and Communications

    1 week ago

    New York, New York, United States TED Conferences, LLC Full time

    Position OverviewCompany OverviewTED is a non-profit organization dedicated to the belief that ideas can transform the world. We strive to present powerful ideas in a compelling manner that inspires action and encourages new perspectives.At TED, we are committed to fostering inclusivity and diversity, recognizing that great ideas come from a variety of...

  • Global Insights Director, Core Brands and Innovation Leader

    11 hours ago

    New York, New York, United States AB InBev Growth Group Full time

    About AB InBev Growth GroupAB InBev Growth Group is a leading global brewer and one of the world's top 5 consumer product companies. With over 500 beer brands, we're number one or two in many of the world's top beer markets: North America, Latin America, Europe, Asia, and Africa.At AB InBev Growth Group, our people are our greatest asset. We believe in...

  • Executive Director, Global Brand Equity

    2 months ago

    New York, New York, United States MAC Full time

    The Executive Director of Global Brand Equity and Partnerships will oversee and lead the 360 marketing efforts for brands' equity activities, including VIVA GLAM, partnerships, talent, sponsorships, events, and elevating narrative from strategy to execution. This role will elevate our brand equity and drive internal and external awareness around our...

  • Global Head of Communications and Customer Engagement

    1 week ago

    New York, New York, United States Permutive Full time

    Position OverviewPermutive is a cutting-edge data platform that enables publishers and advertisers to effectively engage with their audiences while prioritizing consumer privacy and user consent.Our innovative technology supports some of the largest publishers globally, including notable names in the industry. We empower them to gain insights and tailor user...

  • Senior Account Executive

    10 hours ago

    New York, New York, United States SourceCode Communications Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Account Executive to join our team at SourceCode Communications. As a key member of our account management team, you will be responsible for delivering exceptional client service and driving business growth through strategic communications and media relations.Key ResponsibilitiesDevelop and...

  • Chief Communications Officer

    17 hours ago

    New York, New York, United States Upwardly Global Full time

    About the RoleWe are seeking a highly experienced and visionary Chief Communications Officer to join our team at Upwardly Global. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive communications strategy that showcases our organization's mission, values, and impact.Key ResponsibilitiesDevelop and...

  • Senior Global Commerce and Advertising Communications Lead

    2 months ago

    New York, New York, United States TikTok Full time

    TikTok is the leading destination for short-form mobile video.At TikTok, our mission is to inspire creativity and bring joy.TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join Us:Creation is the core of TikTok's purpose.Our platform is built...

  • Manager, Communications

    1 month ago

    New York, New York, United States Bilt Rewards Full time

    Manager, CommunicationsReporting to: Chief Communications OfficerLocation: New York, NY What is Bilt?Bilt Rewards is the first loyalty program that rewards members on rent and in their neighborhood, no matter where they live.Bilt Members can earn points and access exclusive benefits on rent payments, condo & co-op fees, and around their neighborhood at local...