IT Audit, Managing Director

Internal Audit
This job leads and directs the organization's internal audit services department and exists as a liaison between management and the executives while providing expertise to manage highly complex audit projects and activities. This job approves and oversees the implementation of strategic and operational plans related to the internal audit function's overall goals and objectives. As a manager of multiple teams led by senior managers and managers, this job oversees the evaluation of the adequacy and operating effectiveness of the internal controls and the quality of ongoing operations within the company.

Key Responsibilities and Duties

• Leads in defining audit service standards for the organization to ensure consistency in and compliance with auditing practices.
• Oversees fundamental operations and control issues, executing strategies to attain compliance with control design, industry expectations and regulatory requirements with focus on operating effectiveness and efficiencies across the organization.
• Directs efforts to develop the annual and strategic audit plan to ensure key risks and are addressed across the company.
• Counsels with company leadership about financial and regulatory matters and recommends improvements to business practices, processes, and control procedures.
• Leads the design, development, and implementation of internal auditing policy and procedures to drive consistency and operating efficiency.
• Guides other functional leaders in developing and implementing solutions to remediate significant control gaps.
• Ensures timely delivery of audit results within budget against quarterly and annual audit plan expectations.
• Manages performance of internal audit team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation and development of team.
• Oversees the business operations and approves relevant, cost saving, control and process improvement ideas to assist the organization in meeting its goals.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 10+ Years Required

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
11PL

The IT Audit Managing Director (MD) is a business executive responsible for directing and overseeing audit activities for key technology processes including cybersecurity, infrastructure management, resiliency and development lifecycles. The incumbent will lead an experienced team in assessing these risks across TIAA's domestic and global core and subsidiary organizations. The Director will actively participate in various technology committee and individual meetings with senior technology executives as well as with Internal Audit leadership. This position reports to the Senior Managing Director (SMD) of IT Audit and Advisory and will be a potential successor to the SMD.

TIAA Internal Audit Services employs a risk-based audit approach that covers IT general controls, emerging technologies and the impact of automation on business and operational processes. This role is responsible for performing the IT risk assessment and developing an audit plan as well as delivering the plan on time, within budget and with high quality. A key focus of the IT Audit MD is incorporating a broad spectrum of risk and control considerations that go beyond typical compliance testing to identify root causes. In addition to traditional audit activities, the MD will direct and actively participate in assessing and providing timely feedback on TIAA's strategic initiatives. Timely feedback will include perspectives based on controls as well as insights on areas such as strategic alignment, organizational readiness and operational efficiency. To accomplish these responsibilities, the MD will apply critical thinking, bring innovative ideas and inspire these skills in the IT audit team.

Essential Functions:

• Develop and motivate a team of 10+ in collaboration with the SMD and an IT Audit Director.
• Connect with IT-related stakeholders, including the Chief Information and Client Services Officer, to build rapport, understand plans and changes, evaluate risk and provide insights in one-on-one and team conversations.
• Lead teams in challenging and preparing audit and strategic initiative-related advisory scopes and approaches to identify key risks, including those outside of common compliance topics.
• Oversee portfolio delivery within budgets, timelines and quality expectations while also promoting opportunities to enhance audit methodology and training that increase quality, ease of work and efficiency.
• Develop technical and soft skills and experience within the IT Audit team through goal setting, regular honest feedback, stretch opportunities and thoughtful work assignments.
• Incorporate innovative techniques, including data analysis and industry research, in engagements to strengthen quality, increase insights and drive control improvement.
• Identify, lead and actively participate in industry, company, department and team initiatives that grow skills, contacts and exposure, including industry Boards and speaking engagements.
• Ensure a holistic and business-oriented perspective in preparing reports and recommendations through concise, precise and accurate writing.
• Lead challenging engagement negotiations with client executives, peers and senior Advisory executives in a proactive, professional and productive manner.

Required Qualifications:

• Ten+ years of experience directing IT audit or risk management teams.

Preferred Qualifications:

• Fifteen+ years of experience leading IT internal audit teams in the insurance and/or financial services industry.
• Four+ years of people management including counseling, performance management and development
• Four+ years of experience communicating and negotiating with IT executives
• Bachelor's degree in information technology, accounting or other related field.
• Maintenance of a relevant certification (CISA, CISSP, CIA, CPA, PMP)
• Working knowledge of and experience with the Institute of Internal Auditor's (IIA) International Professional Practices Framework (IPPF).

Related SkillsAdaptability, Auditing, Audit Process Improvement, Communication, Critical Thinking, Data Analysis, Group Problem Solving, Relationship Management, Technology Systems

Anticipated Posting End Date:

Base Pay Range: $174,900/yr. - $255,000/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

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