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Security Operations Manager

4 months ago


Atlanta, Georgia, United States Manhattan Associates Full time
We create possibilities that move life and commerce forwardWelcome to Manhattan Associates.
Our supply chain commerce technology positively affects how people on six continents work, shop and live.
If you want to tackle complex problems, push limits and redefine what's possible, you've come to the right place.

The Security Operations Manager will be responsible for overseeing the day-to-day operations of our 24/7 Global Security Operations Center (GSOC).

This role will focus on enhancing our incident handling processes, analyzing and reporting on internal cybersecurity issues and trends, and ensuring our global teams are prepared to respond to cybersecurity incidents efficiently and effectively.

RESPONSIBILITIESPerform managerial responsibilities for a 24/7 team of security operations analystsEnsure processes and capabilities are in place to identify, analyze, contain, and mitigate security incidentsEnsure incident response readiness is maintained throughout the organizationOperate as the incident commander during cybersecurity incidentsOperate as Subject Matter Expert (SME) on information security responseInform on internal cybersecurity metrics and issues, making recommendations for improvementEnsure SOC-level cybersecurity related compliance tasks are completed appropriatelySupport cybersecurity improvements and protections throughout the organizationMINIMUM REQUIREMENTS5-7 years of IT experience3-5 years of security experience2-3 years of cloud experience2-3 years of experience managing people2-3 years of experience managing a Security Operations Center (SOC) or similar environmentExcellent written and verbal communication skillsExcellent problem-solving skillsAbility to be respond to security incident escalations at any timeAbility to coordinate multi-team communication and interaction during security incident responseAbility to maintain unshakable composure in high-stress situationsAbility to lead cybersecurity incident analytics and forensic investigationsAbility to accurately document major security incident reports viewable by executive leadersAbility to properly handle confidential and sensitive informationAbility to pass US federal government background investigationEDUCATION REQUIREMENTSBachelor's degree or comparable experienceCISSP or comparable certification requiredCloud, CEH, CHFI, SSCP or Security
highly desiredEssential FunctionsEstablish and improve processes and procedures for security operationsOperate as incident response manager during cyber incidents, directing investigation, forensic, and mitigation effortsEnsure incident response readiness throughout the organization, such as performing incident response simulations and table-top exercisesStrong decision-making capabilities with a proven ability to weigh the relative costs and benefits of decisions in high stress situationsUtilize threat intelligence to anticipate and mitigate potential cybersecurity threatsConduct post-incident analysis and reporting to identify lessons learnedReport on common security incident metrics, noting areas for improvement and possible solutionsReport to senior leadership on emerging cybersecurity trends and threats in the industryUnderstand regulatory compliance standards and assist with government related tasksADDITIONAL CHARACTERISTICSTechnical expertise in endpoint detection and response solutions, network and network security technologies, Windows/Mac/Linux systems, Microsoft Directory Services, and cloud provider services (e.
g.
Azure/Amazon/Google/Oracle)Technical experience performing cybersecurity incident analytics and forensicsThorough understanding of security frameworks and security operations processesUnderstanding of FedRAMP compliance requirementsWork Environment & Physical Requirements The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel 0-5%#LI-GW1Committed to diversity and inclusionAt Manhattan, it's about more than just the work.
From cultural celebrations to interest groups to volunteeropportunities, your true self is always welcome here.
Our team members' backgrounds, experiences andperspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer.

All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,disability, or status as a veteran.

In the United States, Manhattan Associates participates in the EmploymentEligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with theSocial Security Administration.

Participation in the E-Verify Program allows Manhattan to confirm the employmenteligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has beencompleted.


SummaryLocation:

Atlanta, GAType:
Full time.

Estimated Salary:
$20 to $28 per hour based on qualifications.