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Site Lead/Account Manager- Position is in Osceola, AR
2 months ago
Who We Are:Founded in 1999, "The Clean Company" started with a small operation – EnviroVac was established in Savannah, GA with only four men and a single vacuum truck. In 2010, EnviroVac finalized a joint venture with Hydrovac Industrial Services, expanding the business to Mississippi, Alabama, Louisiana, and Texas.
Today, we have operations and employees based in 6 Southeastern States, with many working across the country, providing services for more than 250 active clients, many of which are Fortune 500 companies. With hundreds of years of combined industrial environmental cleaning industry experience, we are a united brand that offers innovative technology, superior customer service, and the highest safety standards.
We are:
Winners: EnviroVac, a household name in the Industrial Cleaning industry, was started by a NCAA national football champion and teammate of a Heisman Trophy Winner
Safety Focused: Our motto, "Be Your Brother's keeper," best describes how we think and the way we strive to look after one another.
Career Oriented: EnviroVac provides many opportunities for professional growth and development. We are a place you can call home, where you can truly start on the ground floor and be running a large piece of our business in a matter of years
Diverse: Much of the success of EnviroVac comes from the many different backgrounds that members of our team come from. We are all bound together by our desire to perform at our highest levels.POSITION SUMMARY: The Account Manager will have the overall responsibility of optimizing productivity and sales and their assigned client account site. They will also ensure customer satisfaction, continuous improvement of operations at their client location, and compliance with company and government regulations.
PRIMARY DUTIES & RESPONSIBILITIES:
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as deemed necessary from time to time.
Provide overall direction and administration of their site-based operations.
Will serve as EnviroVac's point of contact with clients for all operational issues.
Interface daily with customer contact.
Maintain a problem-solving attitude and attempt to procure additional work.
Manage assigned personnel, equipment, material, and subcontractors. This includes administrative requirements, new employee onboarding, and maintaining proper inventory of all consumable and non-consumable supplies.
Initiate corrective action for unsatisfactory performance in accordance with company processes and expectations.
Ensure work performance is planned and coordinated according to schedule, quality, and budget objectives.
Collaborate with assigned sales engineer with sales of EnviroVac service lines of business and suites of services.
Maintain the project site in a safe and environmentally sound condition per DOT, EPA, and SA requirements.
Direct the plan to meet schedule, safety, quality, and budget objectives.
Understand and effectively manage revenue, equipment utilization, labor rates, costs, and overtime.
Actively participate in the customer feedback evaluation process
Support and assist the sales engineer with work estimates/bids, sampling, and/r completing lead sheet information.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Ability to use a computer and related devices throughout the day while seated.
Walking and stair-climbing on client sites during daily service activity, during the job-bid process, and in support of actual client services being performed.
Typical office environment, client operations sites, and travel to multiple customer sites.
QUALIFICATIONS AND REQUIREMENTS:
Previous Experience: Minimum 5 years management and job-related experience including operations, sales, or finance. Considerable experience working around manufacturing and construction sites requiring awareness of health and safety requirements is required. Prior experience in industrial cleaning services industry desired.
Demonstrated ability to coach and develop team members, communicate, drive change while maintaining operation effectiveness, and manage multiple projects.
Working knowledge of current, applicable industry regulations.
Non-Exempted, Interstate Class B CDL desired, if not already possessed at time of appointment, willingness to obtain within 6-months from hire.