IT Process Analyst
1 month ago
At Prime Therapeutics, we're committed to delivering high-quality solutions that improve the lives of our members. As a Sr IT Analyst, you'll play a critical role in analyzing, evaluating, and redesigning business, IT, and operational processes using scientific approaches such as Critical Thinking, Lean Management, ITIL, Design Thinking, and structured systems analysis and design.
Key Responsibilities:- Analyze and evaluate business, IT, and operational processes to identify areas for improvement
- Design and implement process improvements using scientific approaches
- Collaborate with software engineers to understand features and technical implementation
- Develop deep understanding of business and technical domains
- Document issues and participate in their resolution
- Support business-critical systems using mature IT and software engineering practices
- Develop, deploy, and execute test strategies
- Work closely with cross-functional teams and across boundary organizations to gather requirements, define solutions, implement new tools and processes, and provide ongoing support
- 7+ years of related experience, including a minimum of 3+ years of delivering requirements and testing in support of high-quality, secure software in IT
- Good presentation and communication skills
- Highly collaborative
- Ability to execute on strategies to solve complex and open-ended business problems
- Lead prototyping of potential solutions
- Perform implementation reviews
- Lead support of resolution of technical challenges
- Proactive, can-do attitude
- Take responsibility for ensuring success of all implementation
- Technically proficient and hands-on
- Mastery of QA methodology and problem-solving tools/techniques
- Experience with applying Design Thinking Techniques
- Critical Thinker
- Strong presentation skills
- Creativity and show initiative
- Experience in healthcare, PBM, or insurance industries
- Experience working with front-end and back-end systems
- Experience working with industry-standard claims, billing, or EHR systems
Prime Therapeutics is an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.
We welcome people of different backgrounds, experiences, abilities, and perspectives, including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics is a Tobacco-Free Workplace employer.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.
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