Manager, Revenue Operations

2 months ago

Raleigh, North Carolina, United States Veradigm® Full time
Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.

About the job:

As the Revenue Operations Manager at Veradigm, you will play a pivotal role in driving operational excellence and maximizing revenue generation across our organization. You will lead a dynamic team and collaborate closely with cross-functional partners to optimize sales processes, enhance productivity, and ensure alignment with strategic objectives. Reporting to the Director of Business Operations, you will be instrumental in shaping the future growth trajectory of our Sales and Account Management teams.

If you are passionate about driving operational excellence and fostering customer success in a dynamic environment, we encourage you to apply and be a catalyst for positive change within our organization

Responsibilities:

  • Develop and implement strategic product plans aligned with the go-to-market strategy, collaborating with Product, Engineering, and Finance teams to identify growth opportunities and shape roadmap development.
  • Monitor sales performance metrics, create and maintain KPIs, dashboards, and forecasts to provide actionable insights to Sales leadership and drive proactive decision-making.
  • Drive operational efficiency by automating and enhancing sales processes, tools, and systems to scale effectively and optimize resource utilization.
  • Partner with Sales and Finance leadership on annual planning, capacity planning, quotas, budgeting, forecasting, and compensation models to ensure alignment and maximize revenue potential.
  • Lead cross-functional projects to enhance sales operations processes, such as CPQ order management, customer segmentation, pricing, quoting, and customer lifecycle management.
  • Drive Salesforce Sales Cloud and CPQ best practices, ensuring data accuracy and implementing enhancements to support sales effectiveness.
  • Mentor and develop team members, fostering a culture of accountability, excellence, and continuous improvement.

About You:

  • 7+ years of experience in Business Operations, Consulting, Finance, or a similar analytical role.
  • Proven leadership experience with a minimum of 3 years in a managerial capacity, effectively mentoring and leading teams.
  • Strong proficiency in project management, with the ability to prioritize multiple projects and meet deadlines consistently.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across diverse teams and influence action through clear and compelling communication.
  • Advanced skills in data analysis and interpretation, leveraging tools such as SQL, Salesforce, and Excel to derive actionable insights.
  • Experience with CRM systems, particularly Salesforce, and subscription financial software, preferably Zuora.

Bonus Qualifications:

  • Experience in a SaaS-based environment, with knowledge of cloud-based technologies and operational workflows.
  • Healthcare sector experience, providing insight into industry-specific challenges and regulatory requirements.
  • Proficiency in data visualization tools such as PowerBI or Tableau.
  • Salesforce Admin certification or similar qualifications.

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.

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