Senior Investigator

3 weeks ago


Chicago, Illinois, United States United Airlines Full time

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing – in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees.

Key Responsibilities:
  • Serves as the Party Coordinator or Accident Secretary to support an investigation by the National Transportation Safety Board (NTSB) or International Civil Aviation Organization (ICAO) Annex 13 investigative agency, depending on the location of occurrence.
  • Acts as the Investigator-In-Charge (IIC) for internal safety-related events that occur domestically and internationally.
  • Monitors the operation as the Investigator on Call (IOC) on a rotating, weekly basis and reports required occurrences to the NTSB or the corresponding ICAO Annex 13 investigative agency, as required.
  • Authors technical safety promotional documentation for frontline stakeholders, company leadership, and industry leaders, where appropriate.
  • Provides technical briefings containing safety-sensitive, confidential information to company leadership and industry stakeholders.
  • Documents identified hazards and proposed mitigations through collaborative work with Subject Matter Experts (SMEs) in support of our Safety Management System (SMS).
  • Supports the Senior Manager, Flight Safety Investigations (FSI) & Accident Technical Response (ATR) in ensuring continued technical response preparedness domestically and internationally.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table

QualificationsWhat's needed to succeed (Minimum Qualifications):
  • Bachelor's degree or related experience
  • Undergraduate degree in Aeronautics, Aeronautical Engineering, Aviation Maintenance, Aviation Safety, or equivalent level of work experience
  • 4-5 years of Aviation Safety-related experience
  • Strong technical writing ability
  • Working knowledge of Part 121 Operations and voluntary safety reporting programs
  • Strong written, presentation, communication, and interpersonal skills
  • Strong organizational, analytical, and critical thinking skills
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
  • Bachelor's degree
  • Aircraft Accident/Incident Investigation certification
  • Commerical Pilot's Certificate with Instrument Rating; Airframe & Powerplant (A&P) Certificate; Aircraft Dispatcher Certificate
  • Commerical Pilot's Certificate with Instrument Rating and 3+ years of Aviation Safety-related experience
  • Aviation accident/incident investigation experience
  • Emergency Response expertise
  • Familiarily with 49 Code of Federal Regulations (CFR) Part 830 and ICAO Annex 13 regulations

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

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