Customer Account Specialist

3 weeks ago

Boston, Massachusetts, United States General Mills, Inc Full time
Job Description

OVERVIEW

The Northeast Sales Team is seeking a determined and energetic Customer Account Specialist to accelerate General Mills' sales at foodservice operators in the Greater Boston area.

As a Customer Account Specialist (CAS) you will drive incremental sales and volume as well as sustain existing business at foodservice operators in the Lodging, Commercial Restaurant, K-12, Colleges & Universities, and Healthcare channels in New England.

In this role, you will sell a broad portfolio of front-of-house and back-of-house products, including: Frozen Baked Goods, Flour, Mixes, Cereal and Yogurt, Snacks, I/W Frozen Meals. Through these selling efforts you will develop mutually beneficial partnerships with foodservice operators across all customer channels and record all activity in Salesforce.

You will work closely with the Account Executives, CAS peers and Distributor Sales Representatives, providing expertise to your customers daily. You will also leverage sales tools and analyze internal reporting to strategically plan daily activities to identify new business opportunities. You will support critical distributor and industry events (ie. Food Shows, Distributor Sales Meetings, etc).

KEY ACCOUNTABILITIES

Sustain existing business and drive new, incremental sales volume

  • Sell General Mills foodservice products to foodservice customers in our focus channels across assigned territory.
  • Leverage resources such as Salesforce, Firefly, customer purchase data, Google, customer websites and social media, etc. to properly inform yourself about customers' operations and prepare for sales calls accordingly.
  • Leverage a broad portfolio of marketing and trade resources to overcome customer objections and close sales.
  • Partner with distributor sales teams to educate them about our products and empowering them to sell on your behalf to their customers.
  • Collaborate with the region'sAccount Executives to effectively create operator demand for new items through distributors including, but not limited to Sysco, GFS, USF, PFS and many independents.
  • Collaborate with CAS peers to provide efficient customer account coverage and Account Executive support.
  • Leverage analytics (i.e. Salesforce, Firefly, Excel-based reporting) combined with local expertise to identify new sales opportunities.

Other Accountabilities

  • Develop and execute a strategic call pattern that maximizes your sales call coverage (minimum of 16-20 operator sales calls per week to sell approximately cs of incremental volume per month)
  • Demonstrate product knowledge to operators through at-home and on-site sample preparation across all product platforms.
  • Support critical distributor and industry events, i.e. Industry Expos, Distributor Food Shows, Distributor Sales Meetings, etc.

MINIMUM QUALIFICATIONS

  • High School Diploma, Bachelors Degree preferred
  • Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Strong interpersonal, communication and problem-solving skills
  • "Winning as One" Mentality / Team Player
  • Self-motivated and able to maintain workload from a remote office
  • Valid driver's license with a good driving record

PREFERRED QUALIFICATIONS

  • 2+ years of sales experience
  • Problem solving skills
  • Working knowledge of the territory

ADDITIONAL CONSIDERATIONS

  • Applicants must be currently authorized to work in the U.S. General Mills will not sponsor applicants for a U.S. work visa.
  • International relocation or international remote working arrangements (outside of the US) will not be considered.
COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.

Salary Range

The salary range for this position is $ $ / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.



General Mills is an Equal Employment Opportunity Employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply to any General Mills employment opportunities.

  • Senior Accounting Specialist

    1 week ago

    Boston, Massachusetts, United States Creative Financial Staffing Full time

    Creative Financial Staffing is collaborating with a dynamic service organization to seek a Senior Accounting Specialist.Key Features of the Senior Accounting Specialist Role:The organization is a well-established entity in the Construction and Contracting sector.With nearly 25 years of industry presence, they have emerged as a leader in their specialized...

  • Accounts Receivable Specialist

    1 week ago

    Boston, Massachusetts, United States Kaizen Stackup Full time

    Job OverviewKaizen Stackup is a well-established firm with a legacy of excellence in the legal sector. We pride ourselves on our expertise in various areas including commercial litigation, product liability, and risk management.What We Offer:Competitive compensationComprehensive benefits package including life insurance and 401K matchingPositive workplace...

  • Accounting Operations Specialist

    1 month ago

    Boston, Massachusetts, United States teamworkonline Full time

    DEPARTMENT OVERVIEW:The Accounting and Finance team plays a pivotal role in ensuring the accuracy, transparency, and integrity of all financial transactions of the club, Red Sox Foundation and FSG Real Estate Entities. Responsibilities extend to payroll, treasury, tax and compliance, risk management, and MLB reporting requirements. In addition, the...

  • Accounting Operations Specialist

    1 month ago

    Boston, Massachusetts, United States Boston Red Sox Full time

    DEPARTMENT OVERVIEW:The Accounting and Finance team plays a pivotal role in ensuring the accuracy, transparency, and integrity of all financial transactions of the club, Red Sox Foundation and FSG Real Estate Entities. Responsibilities extend to payroll, treasury, tax and compliance, risk management, and MLB reporting requirements. In addition, the...

  • Accounts Receivable Specialist

    1 week ago

    Boston, Massachusetts, United States Kaizen Stackup Full time

    Job OverviewKaizen Stackup is a well-established firm with a rich history of over 75 years and a strong team of nearly 200 attorneys. We are recognized as a leading litigation firm in our sector, specializing in various areas including commercial and business litigation, product liability, construction, environmental law, healthcare systems, labor relations,...

  • Accounts Receivable Specialist

    1 week ago

    Boston, Massachusetts, United States Kaizen Stackup Full time

    Job OverviewKaizen Stackup is a well-established firm with a legacy of excellence in the legal sector. With a team of nearly 200 attorneys, we have earned recognition as a leading litigation practice in our region. Our areas of expertise include commercial and business litigation, product liability, tort litigation, construction law, environmental law,...

  • Accounts Receivable Specialist

    4 days ago

    Boston, Massachusetts, United States Complete Staffing Solutions Full time

    Position OverviewWe are seeking a dedicated Accounts Receivable Specialist to manage and oversee our collections process. This role is essential in ensuring timely payments and maintaining positive client relationships.Key ResponsibilitiesWork Arrangement: Initially, this position requires on-site presence for the first six months. Following this period,...

  • Billing and Accounts Receivable Specialist

    6 days ago

    Boston, Massachusetts, United States Harvard Pilgrim Health Care Institute Full time

    About the RoleHarvard Pilgrim Health Care Institute is seeking a highly motivated individual to join our Finance Department as a Billing and Accounts Receivable Specialist. This role will be responsible for managing the post-award financial management process, working closely with the Institute's Office of Sponsored Research, division program managers, and...

  • Senior Accounts Payable Specialist

    2 months ago

    Boston, Massachusetts, United States Geode Capital Management Full time

    Geode is looking for a highly motivated Senior Accounts Payable Specialist to help drive our business forward. We are seeking a skilled financial specialist to process, track, and record payments in an accurate, efficient, and timely manner. The Senior Accounts Payable Specialist will have a daily, ongoing impact on financial transactions, keeping us on...

  • Customer Engagement Specialist

    4 days ago

    Boston, Massachusetts, United States Planet Fitness Full time

    Become a Vital Part of Our Team as a Customer Engagement SpecialistWe are looking for a personable and dependable individual to join our workforce at Planet Fitness. In the role of Customer Engagement Specialist, you will be tasked with delivering outstanding service to our members, potential members, and visitors.Core Responsibilities:Welcome members,...

  • Customer Implementation Specialist

    3 months ago

    Boston, Massachusetts, United States Tripleseat Software Full time

    "Tripleseat Rocks" These are words we hear from our customers and employees alike. Tripleseat is a market-leading, cloud-based catering and event management platform for restaurants, hotels, and event venues. We enable those venues to seamlessly book, plan and streamline their events, increasing sales and revenue. Internal Title is Professional Services...

  • Customer Technical Support Specialist

    4 days ago

    Boston, Massachusetts, United States Axon Full time

    Your Contribution The Customer Technical Support Specialist delivers exceptional technical assistance to Axon clients through various communication channels. This role is centered on customer satisfaction, providing support related to hardware and software, while also being accountable for achieving performance and quality objectives. Key Responsibilities...

  • Junior Customer Engagement Specialist

    1 week ago

    Boston, Massachusetts, United States Greenlining Management Full time

    Are you passionate about customer engagement, marketing strategies, and sales initiatives?Do you seek to develop versatile skills that will benefit your career?Are you eager to move away from a sedentary work environment and embrace a more dynamic role?If you answered "yes" to any of these questions, we may have the perfect opportunity for you.About Us: At...

  • Accounts and Financial Operations Specialist

    1 week ago

    Boston, Massachusetts, United States BCForward Full time

    Job DescriptionPosition: Accounts and Financial Operations Specialist (Recent Graduates Encouraged to Apply)Overview:The Accounts and Financial Operations Specialist plays a crucial role in providing dedicated accounting support for pooled investment portfolios within our organization. Utilizing advanced fund accounting technology, this position will be...

  • Customer Support Specialist

    4 days ago

    Boston, Massachusetts, United States Axon Full time

    Your Contribution The Customer Support Specialist delivers exceptional technical assistance to Axon clients through various communication methods. This role is centered around customer satisfaction, providing support for both hardware and software issues while ensuring performance and quality standards are met. Key Responsibilities Work Environment: ...

  • Customer Support Specialist

    1 week ago

    Boston, Massachusetts, United States Axon Full time

    Your Contribution The Customer Support Specialist delivers exceptional technical assistance to Axon clients through various communication methods. This role is centered on customer satisfaction, focusing on both hardware and software support, with a commitment to achieving or surpassing performance and quality benchmarks. Key Responsibilities Work...

  • Air Logistics Customer Care Specialist FA-CC

    2 months ago

    Boston, Massachusetts, United States Kuehne Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Boston site is looking for a new Air Logistics Customer Care Specialist to join our Air Logistics team. Your Role The Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and...

  • Account Executive

    3 weeks ago

    Boston, Massachusetts, United States CarGurus Full time

    At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive...

  • Customer Technical Support Specialist

    1 week ago

    Boston, Massachusetts, United States Axon Full time

    Your Contribution The Customer Technical Support Specialist delivers exceptional technical assistance to Axon clients through various communication methods. This role is centered around customer satisfaction, focusing on both hardware and software support while ensuring that performance and quality benchmarks are met or surpassed. Key Responsibilities ...

  • Customer Technical Support Specialist

    4 days ago

    Boston, Massachusetts, United States Axon Full time

    Your Contribution The Customer Technical Support Specialist delivers exceptional technical assistance to Axon clients through various communication methods. This role is centered around customer satisfaction, providing support related to both hardware and software, with a focus on achieving performance and quality benchmarks. Key Responsibilities Work...