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Billing and Accounts Receivable Specialist

2 months ago

Boston, Massachusetts, United States Harvard Pilgrim Health Care Institute Full time
About the Role

Harvard Pilgrim Health Care Institute is seeking a highly motivated individual to join our Finance Department as a Billing and Accounts Receivable Specialist. This role will be responsible for managing the post-award financial management process, working closely with the Institute's Office of Sponsored Research, division program managers, and other departments to ensure timely and accurate invoicing and financial data.

Key Responsibilities
  • Generate and manage all Institute and customer invoices, statements, and payment reminders, including the FDA portfolio within the IPP system.
  • Monitor and engage with funders regarding invoices and payments, including outstanding invoices and payment discrepancies, and manage timely collections.
  • Investigate and resolve billing and payment issues, including chargebacks, disputes, and refunds.
  • Work closely with Divisions to monitor and validate monthly expenses are accurately charged at the project level.
  • Collaborate with the Director of Finance on other projects, including monthly financial revenue reports for management.
Requirements
  • 4 years of accounts receivable experience required.
  • Understanding of finance, accounting, and accounts receivable principles.
  • Strong knowledge of customer invoicing and financial systems, including excellent computer skills and database management.
  • Demonstrated strong interpersonal and written communication skills.
Working Conditions
  • Must be able to work under normal office conditions and work from home as required.
  • Hybrid work balance is allowed with one day working in the office.
  • Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.