IT Systems Analyst

1 month ago


Remote, Oregon, United States RQM+ Full time

The IT Systems Analyst will work under the guidance and direction of the Director of Information Technology to provide software and hardware technical support to internal customers RQM. This position has responsibility for development, configuration, implementation, maintenance, and support for all company information systems.

For this opportunity, we'll only be hiring on a sub-contractor basis (1099)

Responsibilities

  • · Respond to incidents and requests in alignment with established service objectives and procedures.
  • · Perform work requested to support both organization and IT projects.
  • · Perform diagnosis, repair, refurbishment, and deployment of R&Q technology hardware.
  • · Support mobile devices and smart phone users for business purposes.
  • · Package and deploy software to end-users.
  • · Perform routine patching, updates, and maintenance of R&Q technology assets.
  • · Maintain accurate software and hardware inventories of R&Q technology assets.
  • · Create and maintain accurate internal IT and end-user documentation.
  • · Provide periodic in-person support for R&Q Monroeville Headquarters.
  • · Work closely with customers to ensure technological needs are met in a timely manner.
  • · Create and maintain user accounts and access.
  • · Coordinate with vendors and service partners for installations and repairs as needed.
  • · Supports the Director of Information Technology by ensuring efficiently and timely department operations.

Requirements

  • · Bachelor level degree in Information Systems or another technical field
  • · 2-5 years related work experience.
  • · Hands on experience with Windows PCs and iOS/Android mobile devices
  • · Understanding of underlying technologies needed to power a widely dispersed, mobile-first business.

Behaviours

  • Action-Oriented, Approachability, Building Effective Teams, Business Acumen, Career Ambition, Composure, Courage (Managerial), Customer Focus, Decision Quality, Informing, Integrity & Trust, Interpersonal Savvy, Planning

Being an industry leader in regulatory and quality consulting is just the beginning for RQM+. We consider our employees our biggest asset and we invest heavily in ongoing learning and development. Providing a rewarding place to work is rooted deep in our core values. From an industry leading compensation package to a deeply engrained focus on work life balance, RQM+ has a unique offering for regulatory and quality professionals. At RQM+, you are not just another employee, you are a member of RQM+ family. Make your impact today

We invite you to apply if you have an interest in learning more about our organization and beginning your journey with us.



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