Sr. Operations Manager

2 months ago


Canaan, Connecticut, United States BD Full time

Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of healthTM is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

The Sr. Operations Manager will have overall ownership of production, processes, and people included in the respective Manufacturing Unit and will be fully responsible to deliver upon SQDC targets, to eliminate losses in the area through BDPS and to grow the capability of the team.

This role has responsibility for the designated product line including setting goals, making decisions, and driving accountability toward department objectives in the designated Manufacturing Unit.

Responsibilities include, but are not limited, to:

  • Accountable for the achievement of key strategic, operational and functional goals.
  • Developing and mentoring the manufacturing unit to drive results by focusing on production, associate capability development and ownership.
  • Coordinates and drives all activities within the manufacturing unit and sets priorities.
  • Responsible to develop and manage the manufacturing unit's budget and headcount levels.
  • Coordinates the establishment and communication of challenging SQDC goals.
  • Translates manufacturing unit targets into lines / areas / workplaces and ensures that each associate understands what is expected from them with documented individual, specific and measurable targets.
  • Initiates and drives change to ensure that short and long term SQDC goals for the lines / areas under responsibility are being met.
  • Resolves issues in the line and for the manufacturing unit in a timely manner, while displaying servant leadership.
  • Manages the team in line with BD values.
  • Runs the TMS cycle for the lines/areas and sets the 24-hour direction for the manufacturing unit; Does yearly performance reviews of the team and ensures every individual has an active development plan in place and does regular 1:1s with each team member to review performance and help them to grow.
  • Leads DTM activities being responsible for creating of DTM work processes (e.g., CIL, CL etc.)
  • Facilitates other BDPS/CI activities and programs within the manufacturing unit.
  • Collaborate with Logistics to establish production schedules, monitor delivery performance versus schedule.
  • Ensures regular, timely, and accurate assessments of hourly associates are delivered through coaching activities.
  • Works with associates to resolve issues and concerns; involves HR when needed.
  • Builds his/her own mastery in the operation, people management and BDPS.
  • Spends more than 50% of the time on the production floor overseeing activities within the manufacturing unit. Other duties as required to support the needs of the business.
  • Ensures compliance with BD quality systems, policies, procedures and best practices, and all local, state, federal and BD safety regulations, policies and procedures.
  • Regular, punctual attendance is an essential job function.
  • Ability to read and write and converse in English. Willing and able to uphold BD Values.

Minimum Requirements:

  • BA/BS Degree in Science, Industrial management, Business, Engineering or a related field
  • 5 years of manufacturing experience in a highly automated environment required
  • 3 years of people leading experience required

For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

#earlycareer

Primary Work Location

USA CT - Canaan

Additional Locations

Work Shift



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