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Operational Risk Manager

2 months ago


New Canaan, Connecticut, United States Bankwell Full time
About Bankwell

Bankwell is a commercial banking institution with a significant asset base, serving the financial needs of businesses and individuals. Our organization prides itself on delivering high-quality banking services with a personal touch, leveraging the expertise of our experienced team of professionals. We excel in providing tailored solutions for our business and commercial clients, thanks to our deep industry knowledge, flexibility, and innovative treasury and financing services. Our commitment to giving back to the community is evident through our involvement with various not-for-profit organizations that positively impact the lives of others. We strive to make a meaningful difference in the communities we serve by dedicating our time and resources to support their growth and development. For more information about Bankwell, please visit our website at www.mybankwell.com.

Job Summary

The Operational Risk Manager is a critical role responsible for assisting the Director of Risk Management in conducting thorough due diligence on new and existing third-party relationships and vendors. This includes performing and assisting in the performance of reviews on all non-mission critical third-party and vendor relationships. The successful candidate will work closely with business units to conduct Operational Risk Assessments, identify potential issues, and assist in the oversight of Model Risk Management.

Key Responsibilities
  • Identify and assess operational risks across the organization, develop and maintain a comprehensive risk register, conduct regular risk assessments and evaluations to determine the potential impact of identified risks.
  • Develop and implement risk mitigation strategies and action plans, design and implement effective risk controls and measures to minimize operational risks, monitor the effectiveness of risk controls and adjust them as necessary.
  • Develop, update, and enforce operational risk management policies and procedures, ensure that policies and procedures comply with regulatory requirements and industry standards, communicate policies and procedures to relevant stakeholders and ensure their understanding and adherence.
  • Monitor operational risk indicators and key risk metrics, prepare and present regular risk reports to senior management and the board of directors, ensure timely and accurate documentation and reporting of risk management activities.
  • Lead investigations into operational risk incidents and identify root causes, develop and implement corrective actions to prevent recurrence of incidents, maintain an incident log and track the status of corrective actions.
  • Develop and deliver risk management training programs for employees, promote a risk-aware culture within the organization through regular communication and awareness initiatives.
  • Evaluate and monitor the risk associated with third-party vendors and service providers, develop and implement vendor risk management policies and procedures, conduct due diligence and regular assessments of vendors to ensure compliance with organizational standards and regulatory requirements, collaborate with other departments to negotiate vendor contracts and manage vendor relationships, maintain a vendor risk register and ensure timely reporting and documentation of vendor-related risk.
  • Stay updated on regulatory changes and ensure the organization's operational risk management practices are compliant, assist in regulatory audits and examinations as needed.
  • Work closely with other departments to ensure a comprehensive approach to risk management, collaborate with external auditors, regulators, and other stakeholders on risk-related matters, act as a trusted advisor to senior management on operational risk issues.
  • Compile and prepare materials for the oversight and governance of operational risk, including materials related to third-party risk management and other risk areas as necessary to achieve the goals of the job.
Requirements
  • Minimum of 5-7 years of experience in risk management, internal audit, or a related field.
  • Proven track record of managing operational risk in a corporate environment.
  • Bachelor's degree in risk management, finance, business administration, or a related field is required.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to lead and influence others at all levels of the organization.
  • High level of integrity and ethical judgment.
  • Advanced degree (e.g., MBA, MS in Risk Management) is preferred.
  • Certifications such as: Certified Risk Management Professional (CRMP), Financial Risk Manager (FRM), Certified in Risk and Information Systems Control (CRISC) preferred.