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Call Center Representative

2 months ago

Atlanta, Georgia, United States Champion Orthopedics Full time
Champion Orthopedics Champion Orthopedics Atlanta, GA Atlanta, GA Part-time Full-time Part-time Full-time $19.
44 - $22.
44 an hour $19.
44 - $22.
44 an hour 20 hours ago 20 hours ago 20 hours ago Job

Summary:

We are seeking a motivated Call Center Representative to join our team.
The ideal candidate should possess strong communication skills and be able to provide exceptional customer service.
Fluency in English is required, and proficiency in Spanish is a plus.

Duties:

  • Answer incoming calls professionally and provide accurate information to customers
  • Utilize computer systems to track customer interactions and gather information
  • Handle customer inquiries and resolve issues promptly
  • Perform data entry tasks accurately and efficiently
  • Communicate effectively with customers to ensure satisfaction
  • Assist with analyzing customer needs and recommending appropriate services Skills:
  • Excellent communication skills, both verbal and written
  • Proficiency in English; fluency in Spanish is advantageous
  • Strong customer service orientation with the ability to analyze and solve problems efficiently
  • Knowledge of medical terminology or experience in a medical office setting is a plus
  • Multilingual abilities are beneficial for this role
  • Experience with data entry tasks in a fast-paced environment
  • Ability to work well in a team setting while also being able to handle tasks independently This position offers the opportunity to work in a dynamic environment where you can enhance your customer service skills while assisting individuals with their inquiries.
Join our team and be part of a supportive work environment that values teamwork and professionalism.

Job Types:

Full-time, Part-time Pay:
$19.
44 - $22.

44 per hour Expected hours:
17 per week

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule:8 hour shift Evening shift Monday to Friday

Experience:

Call center:

1 year (Preferred) Customer service:

1 year (Preferred) Work Location:
In person.

Estimated Salary:
$20 to $28 per hour based on qualifications.