Current jobs related to Service Center Agent - Atlanta, Georgia - Bobby Dodd Institute

  • Customer Service Representative

    2 months ago

    Atlanta, Georgia, United States Terri Cade-Hill - State Farm Agent Full time

    Job OverviewBenefits:Flexible working hoursAccess to wellness programsPosition SummaryAre you a friendly and customer-oriented individual? Do you thrive in a public-facing role? If so, a position with a State Farm independent contractor agent could be the right fit for you. State Farm agents exclusively promote State Farm insurance and financial service...

  • Senior Financial Group

    7 days ago

    Atlanta, Georgia, United States Senior Financial Group National Contracting Center Full time

    Unlock Your Potential as an Insurance Agent/BrokerNational Contracting Center is a forward-thinking company that empowers Independent Brokers to succeed in the Medicare, Ancillaries, Life/Final Expense, and ACA markets. We pride ourselves on delivering exceptional service and fostering long-lasting relationships with our Agents. Our Team is comprised of...

  • Customer Service Representative

    4 weeks ago

    Atlanta, Georgia, United States Glynn Lockaby - State Farm Agent Full time

    About Our AgencyGlynn Lockaby, a 4th generation State Farm Agent, has been serving the community for over 15 years. As a native of Kennesaw, GA, and a Jacksonville State University graduate, he became the youngest State Farm agent in the country in 2008.Agent Lockaby values his roles as a husband and father, often bringing their Labrador retriever, Jake, to...

  • Customer Service Representative

    7 days ago

    Atlanta, Georgia, United States Eddie Flynt - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...

  • Business Insurance Agent

    4 weeks ago

    Atlanta, Georgia, United States Kaitlin Ponce - State Farm Agent Full time

    Job OpportunityState Farm Insurance Agent located in Atlanta, GA is seeking a motivated and career-oriented professional to join their team. As a State Farm team member for Kaitlin Ponce - State Farm Agent, you will build and develop customer relationships within the community to promote commercial State Farm products including businessowners, commercial...

  • Customer Service Representative

    1 month ago

    Atlanta, Georgia, United States Mark Pritchard - State Farm Agent Full time

    Position Overview:We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in establishing and maintaining strong relationships with our customers, identifying their insurance and financial needs, and providing tailored solutions to meet those...

  • Customer Service Agent

    2 weeks ago

    Atlanta, Georgia, United States RemX Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Agent to join our team at RemX. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...

  • State Farm Agent Team Member

    2 weeks ago

    Atlanta, Georgia, United States Mark Pritchard - State Farm Agent Full time

    Position OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.ResponsibilitiesEstablish and maintain strong customer...

  • State Farm Agent Team Member

    1 week ago

    Atlanta, Georgia, United States Stephen Cole - State Farm Agent Full time

    Job OverviewAs a State Farm Agent Team Member, you will play a key role in helping our customers achieve their financial goals. You will be responsible for establishing customer relationships, following up with customers as needed, and using a customer-focused review process to educate customers about insurance options. You will also develop leads, schedule...

  • Customer Service Representative

    2 days ago

    Atlanta, Georgia, United States Glynn Lockaby - State Farm Agent Full time

    About Our AgencyGlynn Lockaby, a 4th generation State Farm Agent, has been serving the community for over 15 years. He values his roles as a husband and father, often bringing their Labrador retriever, Jake, to the office.Position OverviewAs a State Farm Agent Team Member, you will be responsible for establishing customer relationships and following up with...

  • Guest Services Agent

    4 weeks ago

    Atlanta, Georgia, United States Highgate Hotels Full time

    Job Title: Guest Services AgentHighgate Hotels is seeking a Guest Services Agent to join our team at The Candler Hotel, Atlanta. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Responsibilities:Provide attentive, courteous, and efficient service to...

  • Guest Services Agent

    3 weeks ago

    Atlanta, Georgia, United States Candler Hotel Atlanta, Curio Collection by Hilton Full time

    Job SummaryThe Guest Services Agent is a key member of our team at Candler Hotel Atlanta, Curio Collection by Hilton. This role is responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable. As a Guest Services Agent, you will be the first point of contact for our guests, handling check-ins,...

  • State Farm Insurance Agent Team Member

    4 weeks ago

    Atlanta, Georgia, United States Mark Pritchard - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and results-driven Telemarketer - State Farm Agent Team Member to join our team at Mark Pritchard - State Farm Agent. As a key member of our sales team, you will play a crucial role in promoting our insurance products and services to prospective clients.Key ResponsibilitiesMake outbound calls to prospective...

  • Guest Service Agent

    2 weeks ago

    Atlanta, Georgia, United States StepStone Hospitality Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Fairfield Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesRegister and assign rooms to guests, ensuring a smooth and efficient...

  • Telemarketer - State Farm Agent Team Member

    4 weeks ago

    Atlanta, Georgia, United States John Leung - State Farm Agent Full time

    Job Title: Telemarketer - State Farm Agent Team MemberWe are seeking a highly motivated and customer-focused individual to join our team as a Telemarketer - State Farm Agent Team Member. As a key member of our team, you will be responsible for marketing and selling Life/Health insurance services and products to benefit clients and their...

  • Life Insurance Agent

    2 days ago

    Atlanta, Georgia, United States Brewer Agency Full time

    Job DescriptionThe Brewer Agency is seeking a highly motivated Life Insurance Agent to join our team. As a Life Insurance Agent, you will be responsible for selling life insurance policies to clients and providing them with excellent customer service.We are a team of high-value individuals working together to insure as many families as possible. Our culture...

  • Insurance Account Representative

    6 days ago

    Atlanta, Georgia, United States Alyson Bradford - State Farm Agent Full time

    ROLE DESCRIPTION:Alyson Bradford - State Farm Agent is seeking a skilled Insurance Account Representative to join our team. As a key member, you will leverage your knowledge of insurance products and industry trends to communicate effectively with clients, identify their needs, and market relevant products or services.Responsibilities include developing...

  • State Farm Agent Team Member

    1 week ago

    Atlanta, Georgia, United States Stephen Cole - State Farm Agent Full time

    Job Opportunity with Stephen Cole - State Farm AgentAre you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we may have the perfect opportunity for you!Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Agent Team...

  • Customer Service Representative

    3 weeks ago

    Atlanta, Georgia, United States Steve Paige - State Farm Agent Full time

    Job DescriptionAre you a customer-focused individual with a passion for sales and marketing? Do you enjoy working with people and helping them achieve their goals? If so, we may have the perfect opportunity for you!As a Customer Relations Representative for Steve Paige - State Farm Agent, you will be responsible for using a customer-focused, needs-based...

  • State Farm Insurance Agent Team Member

    1 week ago

    Atlanta, Georgia, United States Marvis Simpson - State Farm Agent Full time

    Job OverviewMarvis Simpson - State Farm Agent is seeking a motivated and career-oriented professional to join their team in Atlanta, GA.Key ResponsibilitiesDevelop and maintain customer relationships to promote State Farm products, including auto, home, and life insurance.Work with the agent to establish and meet marketing goals, utilizing a customer-focused...

Service Center Agent

2 months ago

Atlanta, Georgia, United States Bobby Dodd Institute Full time
Job Title: Customer Service Representative - Atlanta

Function: Call Center Operations

Workplace Type: Onsite

Employee Status: Full-Time

Office Hours: M-F / 8 am - 8 pm

Salary: $15 per hour

About Bobby Dodd Institute:
Our mission is to empower individuals with varying abilities to achieve their fullest potential through economic self-sufficiency, independence, and community inclusion. We provide a range of programs and consulting services tailored for individuals with disabilities and their families.

Position Overview:
The Customer Service Representative plays a crucial role in delivering exceptional service by managing incoming and outgoing calls to assist customers in achieving their business objectives and enhancing their service experience. A comprehensive understanding of our products, frequently asked questions, and operational procedures is essential. The representative is expected to provide prompt, courteous, and effective assistance across all service offerings.

Key Responsibilities:
  • Respond to calls and investigate inquiries related to benefits and enrollment.
  • Document and update databases, including network changes and customer relationship management records.
  • Offer information to both internal and external stakeholders.
  • Reproduce copies of relevant correspondence as needed.
  • Handle additional tasks such as processing changes, updating addresses, replacing ID cards, and managing referral and authorization inquiries.
  • Exhibit consistent and reliable attendance.
  • Perform other duties as assigned by management.
Qualifications:
  • High School Diploma or GED.
  • Preferred experience includes six (6) months in call center, customer service, insurance, or healthcare settings.
  • A combination of education, training, or experience that demonstrates the ability to fulfill the responsibilities of the role.
  • Strong interpersonal, communication, organizational, and multitasking abilities.
  • Capability to read, understand, and articulate benefits clearly and professionally.
  • Proficient in PC applications, including MS Word, Excel, and Lotus Notes.
  • Able to compose clear and concise notes.
  • Commitment to ongoing skill development through training programs.
  • Ability to successfully complete skills assessments during the hiring process.
The CSR may be assigned additional responsibilities as deemed necessary by management. Please note that this job description is not intended to encompass all activities, duties, or responsibilities associated with this position. Responsibilities may evolve over time with or without notice.