Service Dispatcher Allentown
3 weeks ago
We pride ourselves in workmanship, customer satisfaction and are looking for motivated, career minded candidates who are ready to roll up their sleeves and get the job done alongside our team with a shared commitment to excellence.
We are currently looking for a Dispatcher in the Allentown, PA and surrounding areas. Take ownership of your future and grow with our employee-owned companyThe position will work closely with Department Managers, Technicians, and various internal positions to handle all duties as assigned.
WHAT REMCO CAN OFFER YOU:
- Competitive hourly pay based on experience
- Monday-Friday day shift – 7:00am-4:00pm
- Comprehensive Benefit Package- Health, Dental, Vision, Life, Disability, PTO, 401K
- Employee Stock Ownership Plan (ESOP)
RESPONSIBILITIES:
- Monitor email throughout the day and address urgent messages in a timely manner.
- Schedule & Dispatch technicians throughout the day as techs call in after completing each call.
- Review follow up calls for possible dispatching.
- Contact stores for any scheduled work to set up dates/times.
- Other duties as assigned
QUALIFICATIONS:
- High School Diploma/GED required
- 1-3 years office administrative experience required
- Service Dispatching experience preferred
- Knowledge of skilled trades is a plus
- Strong communication skills both written and oral
- Must have high level of organizational skills
- Ability to work in a fast paced, time sensitive environment with a high volume of work with tight deadlines
- Proficient with Microsoft Suite and other software
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