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Insurance Administrator

3 months ago

Towson, United States LHH Full time

We are seeking a detail-oriented and highly organized Insurance Administrative Assistant to join our team. In this role, you will provide administrative support to ensure the efficient operation of the insurance department. You will assist agents and brokers with various tasks, handle customer inquiries, process insurance documents, and perform general office duties.


Key Responsibilities:

  • Administrative Support:
  • Assist insurance agents and brokers with administrative tasks.
  • Schedule and coordinate meetings, appointments, and travel arrangements.
  • Maintain organized and up-to-date files and records.

Customer Service:

  • Handle incoming calls and emails from clients and provide assistance as needed.
  • Respond to customer inquiries regarding policies, claims, and billing.
  • Process policy changes, renewals, and cancellations.

Document Management:

  • Prepare, review, and distribute insurance documents and correspondence.
  • Ensure accuracy and completeness of insurance applications and forms.
  • Assist in the preparation of reports and presentations.

Data Entry and Processing:

  • Enter and update client information in the database.
  • Process insurance claims and follow up on pending claims.
  • Maintain accurate records of transactions and activities.

Compliance and Confidentiality:

  • Ensure compliance with company policies and industry regulations.
  • Handle sensitive information with confidentiality and discretion.


Qualifications:

  • High school diploma or equivalent; Associate's or Bachelor's degree preferred.
  • Previous administrative experience in the insurance industry is a plus.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and prioritize tasks effectively.
  • Customer-focused with strong interpersonal skills.
  • Ability to work independently and as part of a team.