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Hardware Installation Technician
4 months ago
Hardware Installation Technician IILocation: Washington, DC
Responsibilities include, but are not limited to:
o Perform installation and support of new Windows-based computer systems.
o Install Image and software on laptops and workstations
o Prepare the computers for deployments and support the deployment activities
o Assist with the installation and support of computer systems and peripherals. Coordinates with Management for inventory, hardware orders, equipment movement, and shipping needs.
o Assist in assuring that work products comply with established deliverable guidelines including format and content.
o Assist in the development of documentation based on the customer's processes.
o Travel to customer sites and perform deployment activities to include, site surveys, install hardware, install software, remove hardware, check hardware for shipment etc.
o Other duties as assigned.
Job Qualifications: o5 years of experience in Information Technology.
o Excellent written and verbal communication skills.
o Demonstrated initiative, sound judgment, and effective decision-making
o Experience in Customer Service
o Requires skill with MS Word, Outlook, Excel, and PowerPoint
Other Requirements:
o Must have active interim Secret clearance or above
o Must be able to travel at least 25%
Physical Requirements:
o Must be able to type