Customer Experience Specialist

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


Richmond, United States DARBONNIER TACTICAL SUPPLY LLC Full time

CUSTOMER EXPERIENCE SPECIALIST

 

The ideal candidate for the Customer Experience Specialist position will be goal-oriented, enthusiastic, friendly, motivated, organized, as well as have previous customer service and office administration experience. Speaking with our customers and creating that contract is a priority for DTS.  Our work is as exciting as it is rewarding, so consider this career opportunity as your invitation to grow with us and help make big things happen. Together, we will succeed

 

DUTIES AND RESPONSIBILITIES - will include, but are not limited, to the following:

 

·        Assist sales representatives with quotes, sales orders, and administrative tasks.

·        Answer incoming calls.

·        Follow up with customers regarding quotes, orders, shipments, and overall satisfaction.

·        Working with and researching vendors to gain product knowledge.

·        Maintain customer relationships by checking in with previous customers, building relationships.

·        Working with computer programs such as Office 365, Outlook, Teams, and SAP.

·        Creating contacts with new customers.

 

This is a full-time position. The schedule is an 8-hour shift, Monday to Friday.

 

REQUIREMENTS:

           Minimum 2+ years office administration experience

           Minimum 4+ years customer service

           Computer knowledge – Microsoft Outlook, Excel

 

Prior military and law enforcement encouraged to apply.

 

Darbonnier Tactical Supply (DTS, LLC) is largely comprised of prior military professionals who are dedicated to those that continue to serve to protect us. We provide mission essential equipment to the Department of Defense, and for everyday operations and deployment of local, state, and federal agencies, as well as law enforcement and first responders.

 

The salary for this position is $20/hr. to $24/hr. depending upon experience.

 

BENEFITS:

 

·        Competitive salary

·        401K Plan

·        Health Insurance

·        Dental Insurance

·        Vision Insurance

·        Paid time off

 

Please submit resume to hr@dtacticalsupply.com to be considered for this position.



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