Data/Reporting Analyst

4 days ago


Philadelphia, United States Open Systems Technologies Full time

A health insurance firm is looking for a Data/Reporting Analyst / Incident Manager to join their team.


Location: Philadelphia, PA; Hybrid (3x per week)(37.5 hour work week)

Pay: $40/hour


Qualifications:

  • 3+ years seeing issues through to resolution
  • Operations experience
  • Experience managing Inventory; Ability to go through inventory and document and resolve problems in the process
  • Must have basic healthcare insurance knowledge and experience
  • ServiceNow experience for ticketing
  • Healthedge and ORMB are desirable skills, but not mandatory
  • Tableau and SQL are a plus
  • Documentation, BRD creation, best practice documenting, and process documenting experience
  • Root cause analysis / problem management experience
  • Must know how to manage issues in a matrixed environment and be able to provide examples of how you have done that and led to success
  • Process improvement is very important in the role

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