Order Entry Specialist

2 weeks ago


Plainfield, United States Robert Half Full time

We are helping our client find a reliable and team-oriented individual to provide exceptional service and support our supply chain operations. This role is onsite in Middlesex County, NJ

If you enjoy a fast-paced environment and have excellent organizational skills, we encourage you to apply


Key Responsibilities:

  • Accurately process client (B2B) orders received via email and phone.
  • Serve as the main point of contact ensuring prompt and courteous responses to inquiries and concerns.
  • Resolve issues related to orders, shipping, and product availability in collaboration with internal teams.
  • Maintain accurate records of all orders and communications in the system.
  • Partner with warehouse staff to coordinate inventory and shipping schedules.
  • Assist in ensuring smooth order fulfillment and delivery processes.
  • Convert product weights


Qualifications:

  • Experience: 2 years in customer service, order entry, or a related administrative role.
  • Comfortable using software systems (SAP experience is preferred)
  • Excellent communication skills
  • Experience coordinating with warehouse teams


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