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Project Manager
1 month ago
Project Manager
Medical/Healthcare
$35.00 - $40.00 per hour
1 year contract
Monday-Friday, 8:00am-4:30pm
Plymouth, Minnesota (remote)
What this position offers:
- Remote flexibility
- Chance to partner with a global company
- After 90 days, health, dental, and vision benefits are offered
What you’ll be doing:
- Project Management skills: as primary liaison between ICU/Smiths Medical and Customer Accounts, the manager will function as the primary point of contact for all communication and approvals regarding resource allocation and account scheduling
- Support creation and maintenance of a Master Schedule to facilitate coordinated scheduling
- Create, communicate, and manage detailed plans with Customer Accounts
- Manage Resource allocations for account scheduling
- Co-manage assigned Resources (provide work location, schedule, instructions, etc.)
- Provide ongoing management of timelines and resource logistics (Change Management)
- Where appropriate, coordinate return of affected devices to a Company location
- Provide a forecast of Customer Account scheduling targets
- Document account statuses, provide Quality record
- Implement various business process improvement and automation initiatives
- Facilitate 3rd Party resource training
- Follow-up on KPIs associated with Resource performance to correct underperforming indicators
- Review / audit documentation, and support reconciliation of project records
- Assure compliance of project to applicable laws, regulations and standards, good business practices, and company documented procedures
- Communication skills: strong customer centric communication skills required to support project completion with minimal Customer impact
- Computer skills: proficient use of MS Excel, MS Outlook, Adobe Acrobat, and MS Word expected
- Other duties as assigned by supervisor
Who we’re looking for:
- Minimum 4 years Project Management experience required University / College degree (BA) preferred PMI Certification is a plus
- Position requires a significant amount of phone and email correspondence, strong verbal and written communication skills required
- Experience in medical device industry is preferred
- Excellent customer service skills required
- Strong analytical and critical thinking skills
- Negotiation and collaboration skills
- Computer skills: proficient use of MS Excel, MS Outlook, Adobe Acrobat, and MS Word expected
- Excellent customer service skills required
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