Regional VP of Human Resources

1 day ago

Phoenix, United States Highgate Full time

The Regional VP of Human Resources is responsible for overseeing hotels in our west coast locations (excluding California). This role is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and employee relations coaching, counseling and discipline for their home-based hotel in addition to strategic HR oversight in other assigned hotels in their region.


Responsibilities:

  • Direct and supervise Human Resources staff.
  • Prepare and maintain the Human Resources budget.
  • Maintain thorough and current knowledge of all Human Resources/employee regulations and laws, and ensure that the property is in compliance.
  • Participate in EEO, Unemployment, Wage & Hour, Worker’s Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance.
  • Communicate new policies, information, and directives to all employees.
  • Instruct staff in interpretation of HR policies and procedures.
  • Ensure staffs compliance with HR policies and procedures.
  • Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel.
  • Recruit, interview and recommend all exempt personnel.
  • Maintain employee benefits programs.
  • Set up, approve, and maintain all wage and salary programs, including performance evaluations.
  • Recommend and/or approve all employee transitions, i.e. new hire, transfer, promotion, etc.
  • Maintain open door policy.
  • Monitor and analyze turnover statistics.
  • Conduct training classes.
  • Update and submit required reports in a timely manner.
  • Participate in and monitor safety committee in compliance with Loss Prevention SOP’s.
  • Ensure compliance with all HR related Loss Prevention SOP’s.
  • Establish and maintain safety incentive program.
  • Become a certified trainer in all current HR training modules.
  • Practice positive employee relations, including coaching, counseling & discipline.
  • Develop and maintain “no cost” benefit programs.
  • Monitor Service Standards by Position training program.
  • Participate in and monitor orientation programs.
  • Develop managers for future advancement.
  • Ensure managers are using coaching, counseling and discipline to address issues/concerns.
  • Ensure Associate Opinion Survey is completed by all employees.
  • Condense and expedite paperwork, develop internal communications, improve record keeping.
  • Develop and maintain suggestion box program.
  • Plan and edit employee newsletter.
  • Manage all personnel files.
  • Manage iCims candidate database.
  • Develop and monitor recruitment resources.
  • Provide HR oversight to other hotels as assigned and guide/mentor the HR Directors.


Qualifications:

  • At least 10+ years of progressive Human Resources experience in a hotel or a related industry.
  • College degree preferred.
  • Previous HR leadership experience is required.
  • Advanced knowledge of employment laws and collective bargaining is required.
  • Must be able to travel to the market
  • Must operate within PST/MCT time zones
  • Long hours sometimes required.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

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