ServiceNow Architect

2 months ago

Dallas, United States Infosys Full time

Job Description :

Infosys is seeking ServiceNow Architect. This role requires close partnership and collaboration with other Engineers and Subject Matter Experts.


Required Qualifications:

• Candidate must be located within commuting distance of Dallas, TX, or be willing to relocate to the area. This position may require travel in the US

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

• At least 7 years of Information Technology experience

• At least 6+ years of experience in ServiceNow

• Distinguish ServiceNow roadmap for major ServiceNow modules (ITSM, CMDB, CSDM,) and integration framework

• Define the architecture and roadmap of ServiceNow's CSDM/CMDB best practices to increase operations and business outcomes across the enterprise, allowing for greater visibility of the customer service impact with a better holistic view of the service operations.

• Establish architecture standards, provide guidance, and conduct code/functional reviews to the project team on the technical design format and content.

• Design, test, and implement solutions that fit the needs of the business.

• Drive corporate alignment and architect Network/IT service mapping framework based on CMDB and CSDM industry-standards.

• Participate as a member of an IT technical team.

• Perform basic analysis of functional or service requirements.

• Implement end-user or enterprise infrastructure or services as prepared by more senior engineers.

• Provide end user and routine or basic support of enterprise platforms and services.

• Monitor the environment and resolves issues utilizing available knowledge reference documentation.

• Oversee production schedules and ensures production jobs complete successfully without issues. Ensures complete and timely hand-off of incidents to other support teams as appropriate. Assists with enterprise-wide system maintenance and change implementation

• U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor this time.


Preferred Qualifications:

• Experience in administering ServiceNow applications, including application design, source code You will provide your expert recommendations on proposed implementations, architect new ServiceNow service management systems and processes.

• Work with application teams globally to ensure their data is accurate and is continuously being updated and/or maintained

• ServiceNow working knowledge and experience in implementing ServiceNow solutions for: ITSM, CSM, CMDB, CSDM, Discovery, Integration Hub, portals & workflows

• Strong capabilities to define the solution foundation and building blocks, conforming to ServiceNow standards and best practices, majorly in ITSM, CMDB, SAM/HAM and Service Catalog/Portal applications; based on Business need and translate into business, functional and technical requirements.

• Ability to bring clarity to complex business problems and communicate concepts in a meaningful and concise way.

• Experience and desire to work in a Global delivery environment.

• Should be able to Work in an Agile environment to maintain, configure, operate, implement and extend our ServiceNow service management systems and processes.

• Support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

• Excellent Communications and client interaction skills along with exceptional written and verbal skills as well as technical documentation

• Extraordinary Planning, Project Management, Coordination, and Analytical skills

• Hands-on experience in working in Global Delivery Model with onsite/offshore resources

• Exceptional Organizational Skills

• Ability to manage and prioritize tasks efficiently

• Readiness to demonstrate a proactive attitude

• Solid attention to detail and excellent written and verbal communication skills are required

• Ability to work in team in diverse/ multiple stakeholder environment


The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.

EEO/About Us :

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.


Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

  • ServiceNow Architect

    3 weeks ago

    Dallas, United States Insight Global Full time

    JOB DESCRIPTIONInsight Global is looking for a ServiceNow Architect to work for a large financial customer of ours. We are seeking a highly skilled ServiceNow Architect with deep expertise in IT Service Management (ITSM) and IT Operations. This individual will have a strong background in designing and implementing ServiceNow solutions to support critical...

  • ServiceNow Architect

    3 weeks ago

    Dallas, Texas, United States Edward Jones Full time

    ServiceNow ArchitectWe are seeking a highly skilled ServiceNow Architect to join our team at Edward Jones. As a ServiceNow Architect, you will be responsible for leading and delivering requirements, scoping, and design workshops, ensuring requirements are well documented.Key Responsibilities:Provide expert-level support and technical mentoring to the...

  • ServiceNow Architect

    1 week ago

    Dallas, Texas, United States My3Tech Full time

    ServiceNow CMDB ArchitectMy3Tech is seeking a highly skilled ServiceNow CMDB Architect to join our team in Dallas, Texas. As a key member of our team, you will be responsible for designing and implementing ServiceNow solutions that meet the needs of our clients.Key Responsibilities:Design and implement ServiceNow CMDB solutionsDevelop and maintain ServiceNow...

  • ServiceNow Architect

    2 weeks ago

    Dallas, Texas, United States Infosys Full time

    Job DescriptionInfosys is seeking a seasoned ServiceNow Architect to join our team. This role requires close collaboration with other engineers and subject matter experts to drive digital transformation initiatives.Key ResponsibilitiesDevelop and implement ServiceNow solutions for IT service management, including ITSM, CSM, CMDB, CSDM, Discovery, Integration...

  • ServiceNow Architect

    4 days ago

    Dallas, Texas, United States Infosys Full time

    About the RoleWe are seeking a highly skilled ServiceNow Architect to join our team at Infosys. As a key member of our IT service management team, you will be responsible for designing and implementing ServiceNow solutions that meet the needs of our clients.Key ResponsibilitiesDevelop and implement ServiceNow solutions for IT service management, including...

  • ServiceNow SME/Architect

    4 weeks ago

    Dallas, United States Crox Consulting Inc Full time

    ServiceNow SME / Architect Dallas, TX C2H/W2 The role As a ServiceNow SME / Architect, you will lead the implementation and optimization of ServiceNow across all modules, ensuring seamless integration with other tools and systems. Your hands-on experience in scripting, orchestration, and automation will be crucial in driving our ServiceNow initiatives...

  • ServiceNow Architect

    4 weeks ago

    Dallas, United States thestaffinghub Full time

    We are seeking a highly skilled ServiceNow Architect with deep expertise in IT Service Management (ITSM) and IT Operations. This individual will have a strong background in designing and implementing ServiceNow solutions to support critical business functions such as asset management, configuration management, incident management, change management, problem...

  • ServiceNow Application Architect

    4 weeks ago

    Dallas, Texas, United States AT&T Full time

    Job Title: ServiceNow Application ArchitectAT&T is seeking a highly skilled ServiceNow Application Architect to lead the design and implementation of ServiceNow solutions for our HR Technology team. As a key member of our team, you will be responsible for defining ServiceNow standards, roadmaps, and integrated technology blueprints, ensuring scalability,...

  • ServiceNow Expert and Architect

    2 weeks ago

    Dallas, Texas, United States Crox Consulting Inc Full time

    ServiceNow Expert and ArchitectAbout the RoleCrox Consulting Inc is seeking a highly skilled ServiceNow Expert and Architect to lead the implementation and optimization of ServiceNow across all modules. As a key member of our team, you will be responsible for ensuring seamless integration with other tools and systems, driving our ServiceNow initiatives...

  • ServiceNow Technical Architect

    4 weeks ago

    Dallas, United States HireTeq Full time

    Job Title: ServiceNow ITOM ArchitectLocation: Mclean, VA // Dallas, TXDuration: Direct HireJob Description:Client offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).Primary Responsibilities Lead the strategy and design of ServiceNow ITOM initially focusing on...

  • ServiceNow ITSM Architect

    2 weeks ago

    Dallas, Texas, United States Insight Global Full time

    Job Title: ServiceNow ArchitectInsight Global is seeking a highly skilled ServiceNow Architect to work with a large financial customer. The ideal candidate will have a strong background in designing and implementing ServiceNow solutions to support critical business functions.Key Responsibilities:Design and develop complex ServiceNow solutions that align with...

  • ServiceNow Solution Architect

    4 days ago

    Dallas, Texas, United States Abode Techzone LLC Full time

    Job Title: ServiceNow Solution ArchitectJob Description:Abode Techzone LLC is seeking a skilled ServiceNow Solution Architect to design, implement, and develop ServiceNow modules (ITSM, ITOM, ITAM, CSM).The ideal candidate will have hands-on development experience in the ServiceNow platform, particularly in CSM, ITSM, ITOM, and ITAM. They should have a deep...

  • ServiceNow Architect

    1 week ago

    Dallas, Texas, United States Saxon Global Full time

    Job Summary:We are seeking a highly skilled ServiceNow ITSM expert to join our team at Saxon Global. As a ServiceNow Architect, you will be responsible for analyzing the current business and technology environments to detect deficiencies and recommending ServiceNow solutions for improved information technology use.Key Responsibilities:* Analyze current...

  • Servicenow Architect

    1 week ago

    dallas, United States V-Soft Consulting Group, Inc. Full time

    Role: CMDB Architect/ ServiceNow CMDB ArchitectLocation: Dallas Texas 0000 United StatesRequired Skills ∙ At least 11 years of experience in Information Technology. ∙ At least 7 years of experience in working with Deep understanding of ITIL/ITSM, CMDB, CSDM, and IRE ServiceNow CMDB ArchitectThis position will primary be responsible to interface with key...

  • Servicenow Architect

    2 weeks ago

    Dallas, United States V-Soft Consulting Group, Inc. Full time

    Role: CMDB Architect/ ServiceNow CMDB ArchitectLocation: Dallas Texas 0000 United StatesRequired Skills ∙ At least 11 years of experience in Information Technology. ∙ At least 7 years of experience in working with Deep understanding of ITIL/ITSM, CMDB, CSDM, and IRE ServiceNow CMDB ArchitectThis position will primary be responsible to interface with key...

  • Servicenow Architect

    4 days ago

    dallas, United States V-Soft Consulting Group, Inc. Full time

    Role: CMDB Architect/ ServiceNow CMDB ArchitectLocation: Dallas Texas 0000 United StatesRequired Skills ∙ At least 11 years of experience in Information Technology. ∙ At least 7 years of experience in working with Deep understanding of ITIL/ITSM, CMDB, CSDM, and IRE ServiceNow CMDB ArchitectThis position will primary be responsible to interface with key...

  • ServiceNow Architect

    1 week ago

    Dallas, United States Infosys Full time

    Job Description :Infosys is seeking ServiceNow Architect. This role requires close partnership and collaboration with other Engineers and Subject Matter Experts. Required Qualifications:• Candidate must be located within commuting distance of Dallas, TX, or be willing to relocate to the area. This position may require travel in the US• Bachelor’s...

  • ServiceNow Architect

    2 months ago

    Dallas, United States Infosys Full time

    Job Description :Infosys is seeking ServiceNow Architect. This role requires close partnership and collaboration with other Engineers and Subject Matter Experts. Required Qualifications:• Candidate must be located within commuting distance of Dallas, TX, or be willing to relocate to the area. This position may require travel in the US• Bachelor’s...

  • ServiceNow Architect

    1 week ago

    dallas, United States Infosys Full time

    Job Description :Infosys is seeking ServiceNow Architect. This role requires close partnership and collaboration with other Engineers and Subject Matter Experts. Required Qualifications:• Candidate must be located within commuting distance of Dallas, TX, or be willing to relocate to the area. This position may require travel in the US• Bachelor’s...

  • ServiceNow Architect

    1 month ago

    dallas, United States Infosys Full time

    Job Description :Infosys is seeking ServiceNow Architect. This role requires close partnership and collaboration with other Engineers and Subject Matter Experts. Required Qualifications:• Candidate must be located within commuting distance of Dallas, TX, or be willing to relocate to the area. This position may require travel in the US• Bachelor’s...