ServiceNow Architect

3 weeks ago


Dallas, Texas, United States Infosys Full time

About the Role

We are seeking a highly skilled ServiceNow Architect to join our team at Infosys. As a key member of our IT service management team, you will be responsible for designing and implementing ServiceNow solutions that meet the needs of our clients.

Key Responsibilities

  • Develop and implement ServiceNow solutions for IT service management, including ITSM, CSM, CMDB, CSDM, Discovery, Integration Hub, portals & workflows
  • Collaborate with cross-functional teams to ensure data accuracy and continuous updates
  • Provide expert recommendations on proposed implementations and architect new ServiceNow service management systems and processes
  • Work in an Agile environment to maintain, configure, operate, implement and extend our ServiceNow service management systems and processes

Requirements

  • At least 7 years of Information Technology experience
  • At least 6+ years of experience in ServiceNow
  • Distinguish ServiceNow roadmap for major ServiceNow modules (ITSM, CMDB, CSDM,)
  • Strong capabilities to define the solution foundation and building blocks, conforming to ServiceNow standards and best practices

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.


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