ServiceNow Architect

2 weeks ago

Dallas, United States Infosys Full time

Job Description :

Infosys is seeking ServiceNow Architect. This role requires close partnership and collaboration with other Engineers and Subject Matter Experts.


Required Qualifications:

• Candidate must be located within commuting distance of Dallas, TX, or be willing to relocate to the area. This position may require travel in the US

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

• At least 7 years of Information Technology experience

• At least 6+ years of experience in ServiceNow

• Distinguish ServiceNow roadmap for major ServiceNow modules (ITSM, CMDB, CSDM,) and integration framework

• Define the architecture and roadmap of ServiceNow's CSDM/CMDB best practices to increase operations and business outcomes across the enterprise, allowing for greater visibility of the customer service impact with a better holistic view of the service operations.

• Establish architecture standards, provide guidance, and conduct code/functional reviews to the project team on the technical design format and content.

• Design, test, and implement solutions that fit the needs of the business.

• Drive corporate alignment and architect Network/IT service mapping framework based on CMDB and CSDM industry-standards.

• Participate as a member of an IT technical team.

• Perform basic analysis of functional or service requirements.

• Implement end-user or enterprise infrastructure or services as prepared by more senior engineers.

• Provide end user and routine or basic support of enterprise platforms and services.

• Monitor the environment and resolves issues utilizing available knowledge reference documentation.

• Oversee production schedules and ensures production jobs complete successfully without issues. Ensures complete and timely hand-off of incidents to other support teams as appropriate. Assists with enterprise-wide system maintenance and change implementation

• U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor this time.


Preferred Qualifications:

• Experience in administering ServiceNow applications, including application design, source code You will provide your expert recommendations on proposed implementations, architect new ServiceNow service management systems and processes.

• Work with application teams globally to ensure their data is accurate and is continuously being updated and/or maintained

• ServiceNow working knowledge and experience in implementing ServiceNow solutions for: ITSM, CSM, CMDB, CSDM, Discovery, Integration Hub, portals & workflows

• Strong capabilities to define the solution foundation and building blocks, conforming to ServiceNow standards and best practices, majorly in ITSM, CMDB, SAM/HAM and Service Catalog/Portal applications; based on Business need and translate into business, functional and technical requirements.

• Ability to bring clarity to complex business problems and communicate concepts in a meaningful and concise way.

• Experience and desire to work in a Global delivery environment.

• Should be able to Work in an Agile environment to maintain, configure, operate, implement and extend our ServiceNow service management systems and processes.

• Support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

• Excellent Communications and client interaction skills along with exceptional written and verbal skills as well as technical documentation

• Extraordinary Planning, Project Management, Coordination, and Analytical skills

• Hands-on experience in working in Global Delivery Model with onsite/offshore resources

• Exceptional Organizational Skills

• Ability to manage and prioritize tasks efficiently

• Readiness to demonstrate a proactive attitude

• Solid attention to detail and excellent written and verbal communication skills are required

• Ability to work in team in diverse/ multiple stakeholder environment


The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.

EEO/About Us :

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.


Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

  • ServiceNow Architect

    4 weeks ago

    Dallas, United States Insight Global Full time

    JOB DESCRIPTIONInsight Global is searching for a ServiceNow Technical Architect to join a growing ground transportation and logistics client as a fulltime employee on the Enterprise Architecture team. This individual will be an independent contributor working closely with the vendor partner, 6-7 developers, and a Program Manager to lead the design,...

  • ServiceNow Architect

    1 month ago

    Dallas, United States Insight Global Full time

    JOB DESCRIPTIONInsight Global is searching for a ServiceNow Technical Architect to join a growing ground transportation and logistics client as a fulltime employee on the Enterprise Architecture team. This individual will be an independent contributor working closely with the vendor partner, 6-7 developers, and a Program Manager to lead the design,...

  • ServiceNow Architect

    1 month ago

    Dallas, United States Insight Global Full time

    Must Haves: Bachelor’s degree in Computer Science, Information Technology, or related fieldServiceNow Certified Technical Architect (CTA) or combination of ServiceNow Certified Implementation Specialist (CIS) and Certified Application Developer (CAD) certificationsExperience leading 2 end-to-end ServiceNow implementations at the architect level (proven...

  • ServiceNow Architect

    2 weeks ago

    Dallas, United States Infosys Full time

    Job Description :Infosys is seeking ServiceNow Architect. This role requires close partnership and collaboration with other Engineers and Subject Matter Experts. Required Qualifications:• Candidate must be located within commuting distance of Dallas, TX, or be willing to relocate to the area. This position may require travel in the US• Bachelor’s...

  • Industry Enterprise Architect

    2 months ago

    Dallas, United States ServiceNow Full time

    Job DescriptionJob DescriptionCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless...

  • ServiceNow Architect

    7 minutes ago

    Dallas, Texas, United States Infosys Full time

    About the RoleWe are seeking a highly skilled ServiceNow Architect to join our team at Infosys. As a key member of our digital transformation team, you will be responsible for designing and implementing ServiceNow solutions that drive business outcomes and improve operational efficiency.Key ResponsibilitiesDevelop and implement ServiceNow roadmaps for major...

  • ServiceNow SAM Pro Architect

    1 week ago

    Dallas, United States Xyant Technology, Inc. Full time

    Job DescriptionJob DescriptionCompany DescriptionXyant Technology, established in 1995, is a premier federal systems integrator that provides technical and business solutions in information technology, systems engineering, scientific support and management consulting. AWARDS Winner of Nationwide Best of the Best Small Business Award from Federal...

  • BCG Platinion | Digital

    2 weeks ago

    Dallas, United States Boston Consulting Group Full time

    Locations: Atlanta | Austin | Boston | Chicago | Dallas | Denver | Houston | Miami | Nashville | New York | Philadelphia | Pittsburgh | Durham | Washington | SummitWho We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business...

  • Datacenter Architect

    3 weeks ago

    Dallas, United States Net2Source Inc. Full time

    Data Center Infrastructure ArchitectRate-$65-70/hr. on W2Location-Dallas, TX(Hybrid)Job Title: Data Center Infrastructure ArchitectThe role As an IT Infrastructure Architect, you will design, review, and integrate new systems while owning and providing guidance to the team in implementing solutions and resolving open issues. You will gather information about...

  • Datacenter Architect

    3 weeks ago

    Dallas, United States Net2Source Inc. Full time

    Data Center Infrastructure ArchitectRate-$65-70/hr. on W2Location-Dallas, TX(Hybrid)Job Title: Data Center Infrastructure ArchitectThe role As an IT Infrastructure Architect, you will design, review, and integrate new systems while owning and providing guidance to the team in implementing solutions and resolving open issues. You will gather information about...

  • ITOM ServiceNow Technical Solutions Architect

    1 week ago

    Dallas, Texas, United States Crossfuze Full time

    Job SummaryWe are seeking a highly skilled ITOM ServiceNow Principal Technical Consultant to join our team at Crossfuze. As a key member of our delivery team, you will provide technical guidance and expertise to our customers, helping them to optimize their ServiceNow environments and improve their business processes.Key ResponsibilitiesProcess Definition...

  • Datacenter Infrastructure Architect

    2 days ago

    Dallas, Texas, United States Net2Source Inc. Full time

    Job Title: Data Center Infrastructure ArchitectAbout the Role:We are seeking an experienced IT Infrastructure Architect to join our team at Net2Source Inc. as a Data Center Infrastructure Architect. As an IT Infrastructure Architect, you will be responsible for designing, reviewing, and integrating new systems while owning and providing guidance to the team...

  • ServiceNow ITOM Developer

    1 month ago

    Dallas, United States OmegaHires Full time

    Job DescriptionJob DescriptionJob Title: ServiceNow ITOM DeveloperDuration: Long-term Contract PositionLocation: Dallas, TX (Hybrid)Technology:ServiceNow – CSDM, CMDB, Discovery & Service MappingExperience level:12+ years’ experience and proven specialization in Infrastructure discoveryExperience with using CSDM framework in enhancing the CMDB and using...

  • ITOM ServiceNow Technical Solutions Architect

    1 week ago

    Dallas, Texas, United States Crossfuze Full time

    Job SummaryWe are seeking a highly skilled ITOM ServiceNow Principal Technical Consultant to join our team at Crossfuze. As a key member of our delivery team, you will provide technical guidance and expertise to our customers, helping them to optimize their ServiceNow environments and improve their business processes.Key ResponsibilitiesProcess Definition...

  • ServiceNow GRC/SecOps Specilist

    3 months ago

    Dallas, United States Forhyre Full time

    Job DescriptionJob DescriptionWe are looking for a Technical Architect to design the structure of our IT systems and oversee programs to ensure the proper architecture is implemented.In this role, you should be an excellent communicator who is able to translate complex requirements into functional architecture. We’d also like you to have hands-on...

  • Data Center Infrastructure Architect

    3 weeks ago

    Dallas, United States Crox Consulting Inc Full time

    Job DescriptionJob DescriptionJob Role : Data Center Infrastructure ArchitectLocation : Dallas, TX(Onsite)Contract(W2/C2H)Job Description:The team Our IT Infrastructure team is at the forefront of ensuring our digital environment is robust, secure, and scalable. We are a diverse group of professionals dedicated to delivering high-quality solutions and...

  • BCG Platinion | Digital

    3 weeks ago

    Dallas, TX, United States Boston Consulting Group Full time

    Locations: Atlanta | Austin | Boston | Chicago | Dallas | Denver | Houston | Miami | Nashville | New York | Philadelphia | Pittsburgh | Durham | Washington | SummitWho We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business...

  • Manager, Software Engineering

    2 months ago

    Dallas, United States Request Technology, LLC Full time

    Manager, Software Engineering (ServiceNow)Salary: Starting at $150k + bonusLocation: Chicago, IL or Dallas, TXHybrid: 3 days onsite, 2 days remote*We are unable to provide sponsorship for this role*QualificationsBachelor’s degree8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options6+...

  • Sharepoint Architect

    2 weeks ago

    Dallas, United States Pinnacle Group, Inc. Full time

    This role is on W2 only, No C2C pleasePosition: Sharepoint Architect Work Location: Charlotte, NC/Dallas, TX/Chandler, AZ/Minneapolis, MNDuration: 12+ monthsRate: $75-78/hr on W2 Job Description:Solution Architect with experience working in Fortune 100 company.Proficient in architecture design with ability to perform software stack analysis and architecture...

  • Sharepoint Architect

    2 weeks ago

    Dallas, United States Pinnacle Group, Inc. Full time

    This role is on W2 only, No C2C pleasePosition: Sharepoint Architect Work Location: Charlotte, NC/Dallas, TX/Chandler, AZ/Minneapolis, MNDuration: 12+ monthsRate: $75-78/hr on W2 Job Description:Solution Architect with experience working in Fortune 100 company.Proficient in architecture design with ability to perform software stack analysis and architecture...