Technical Support Trainer
6 days ago
Hi hope you are doing well,
We have an immediate requirement from with our client , please go through below role. If you are interested please share your resume with contact details to Jagadishwar.Nagam@cigniti.com
Job: Field Support Trainer
Duration: 12+ months contract
Location: Westbrook, ME
SKILLS
What You Will Do:
• Lead training curriculum delivery for key Client business opportunities including classroom setting, Field Support & National Summits, Trade Shows, Regional Team meetings, Area Training events and Leadership Team debriefs
• Execute best practices in Adult Learning theory through all training opportunities, including virtual, on-site, digital media, etc
• Provide support for content development by offering expertise and perspective during reviews, editing and impact measurement steps of the development process
• Deliver Coaching and Development for our Customer Facing Organization through field work, support for new hire and tenured field support professionals, and train the trainer development programs
• Assess and deliver training opportunities to maximize impact for live and virtual training activities
• Partner with Area Field Support Leaders to identify and prioritize Area training and business opportunities to strengthen our relevance with our customers
• Conduct assessments and lead process improvement opportunities with our Training Curriculum, Coaching Assessments, Training Delivery, and new Education Technology considerations
• Support project assignments that cover interdepartmental partnerships, New Product launches, and specialized customer training opportunities
• Support Clients customer coverage model with training support and targeted customer engagements as identified
• Adhere to and model the Clients Purpose & Guiding Principles.
• Perform other duties as assigned.
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