Technical Support Specialist

6 days ago


Westbrook Maine, United States Konica Minolta Business Solutions, U.S.A., Inc. Full time
Job Summary

Konica Minolta Business Solutions, U.S.A., Inc. is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, maintaining, and repairing business equipment, including printers, copiers, and other office machines.

Key Responsibilities
  • Install, maintain, and repair business equipment, including printers, copiers, and other office machines.
  • Perform routine maintenance tasks, such as cleaning and lubricating equipment, to ensure optimal performance.
  • Diagnose and troubleshoot equipment problems, using technical knowledge and diagnostic tools.
  • Repair or replace faulty equipment parts, as needed.
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work effectively in a team environment, collaborating with other technicians and support staff to achieve goals and objectives.
  • Stay up-to-date with new technologies and equipment, attending training sessions and workshops as needed.
Requirements
  • High school diploma or equivalent required; technical school training preferred.
  • 2-3 years of experience in technical repair or maintenance, preferably in a business equipment setting.
  • Certified on N+ or equivalent.
  • Additional IT certifications or training a plus.
  • Excellent communication and problem-solving skills.
  • Ability to lift up to 50 pounds.
  • Reliable transportation and a valid driver's license.
About Us

Konica Minolta Business Solutions, U.S.A., Inc. is a leading provider of office technology solutions, including printers, copiers, and other business equipment. We are committed to delivering exceptional customer service and support, and to helping our customers achieve their goals and objectives.



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