Mid-Level IT Project Manager

1 month ago

Southfield, United States NTT DATA, Inc. Full time

Role Summary


Working under the direction of the PMO, this position will manage multiple projects within the NTT Cloud Services Division and is responsible for the entire project life cycle (initiation, planning, execution, monitor & control, closure).

Objectives

  • Manage all aspects of project management and project lifecycles by effectively initiating, planning, scheduling, controlling, and bringing to closure multiple, large, high profile, high priority projects.
  • Act as a role model and mentor on project management methodology, standards, strategy, quality, and change leadership.
  • Serve as an influential leader by demonstrating PM professionalism, passion/enthusiasm for success, providing communication/motivation and creating teamwork and collaboration.


Responsibilities


Responsibilities may also include assembling project teams, assigning individual responsibilities, identifying appropriate resources as needed, and developing schedules to ensure timely completion of projects. Communication with external customers regarding projects is required.

Create and maintain an effort-driven project schedule for each project by identifying and monitoring: overall project timeline, project milestones, tasks, resources, task dependencies, and critical paths.

Control and track project performance (scope, time allocations, cost, conversion targets, and quality) by constantly evaluating project progress and conducting regular team status meetings.

Determine, monitor, and review all project economics, including costs, staffing requirements, resources, and risk.

Provide leadership, direction and integrate activities with other departments to ensure successful implementation and support.

Anticipate and identify risks and issues that may impact deliverables; develop and implement mitigation and corrective actions.

Monitor and report on the status of project efforts (including weekly time reporting, issue management and risk prevention/mitigation)

Ensure the project remains focused on key objectives and goals and comply with established methodologies. Develop and manage project expectations ensuring all applicable functional areas are engaged on the project.

Develop and pro-actively execute project plans from initiation through close out; taking established PMO Best Practices and applying as needed to each project

Ensure that the project stays on plan by identifying issues and actions and leading team members to resolve issues and complete actions; taking the initiative to make decisions consistent with achieving project objectives

Identify and manage risks associated with projects and minimize their impact on the project success

Report on progress and escalate key issues to management in a timely manner to maintain progress


Required Experience


Minimum 8 years of professional experience

Minimum 5 years of formal Project Management experience (e.g., PMI/PMBOK) utilizing a consistent and methodical approach to project delivery

Minimum 3 years of PM experience with Infrastructure projects - e.g.,

Managed Service Provider/Hosted environments (Public or Private Cloud)

Server implementations

Firewall / security projects

Windows / Linux buildouts

Virtualization

Database server buildouts

Service Desk transition and operations

Experience working in the Information Technology industry

Experience managing concurrent projects and project teams in a global matrix organization that scale to 10+ resources.

Experience managing medium/large scale projects - distributed resources, multi-data centers, etc.

Solid change control experience.


Required Qualifications


Bachelor's Degree or equivalent Project Management work experience

PMP Certification


Required Skills


Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

Proficient with Project Management tools including MS Project

Demonstrated ability to manage multiple, concurrent projects

Technology proficiency across managed services, infrastructure, application modernization, AI

Knowledge of and demonstrated experience in project management processes and SDLC

Excellent Communication Skills. Must be comfortable communicating with C-level staff and possess demonstrated experience in making articulate and effective oral presentations to a variety of audiences

Strong interpersonal skills; the ability to build relationships with and influence other functional areas

Strong ability to professionally manage a cross-functional team of multiple project resources (including partner-resources and third party vendors) effectively.

Ability to step into projects already in progress or in need of rescue

Detail and big picture oriented

Self-starter and proactive in fast paced and dynamic environment

Organization and time management skills: must be able to operate independently with minimal guidance by management and meet deadlines under pressure

Problem-solving skills with ability to perform root cause analysis

Extensive experience in meeting planning and facilitation

Proactive issue and risk identification, tracking, management, and resolution

Status collection and reporting – via documents and status meetings

Experience in managing multiple projects, priorities, and project scope creep

Ability to work in collaboration with project team members


Plus Skills


Waterfall and Agile SDLC methodology experience

ITIL Foundation Certification

Professional Services background

Financial Services experience/background

Life Sciences experience/background

Experience with compliance and audit requirements

Experience with Windows SharePoint Services

Experience with ServiceNow preferred


Working Conditions


General office environment, includes remote

Occasional travel required (less than 10%)

This role requires flexibility, as off-hours activity will be needed to coordinate across a globally dispersed team

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