Desktop Support Specialist

5 days ago


San Diego County, United States Noblesoft Technologies Full time

Job Title: Desktop Support Specialist

Location: San Diego, CA– Onsite

Mode : Contract


laboratory computing support


Must Need experience working in Lab.


looking for a candidate that has experience and can demonstrate experience working in a team environment with multiple IT groups and customer-facing departments.


Specifically, it’s important that candidate has below experience:

following defined procedures for laboratory computing support

• understanding and articulating the unique needs of a laboratory environment and how it differs from other user environments

• using and demonstrating use of TCP/IP, DHCP, DNS, and LAN/WAN networks for laboratory support

• with demand management skills - handling multiple requests for work, resourcing and prioritizing various work scopes.


Skills/Knowledge Required:

  1. 5-7 years Win7 and Win10 operating systems knowledge
  2. Ability to perform logical OSI layer troubleshooting to determine root cause of errors
  3. Working knowledge of TCP/IP, DHCP, DNS, and LAN/WAN networks
  4. Subnetting and basic network security
  5. Familiarity with ServiceNow ticketing system and reporting metrics
  6. Experience developing and deploying attended/unattended imaging/OS installation and virtual backups
  7. SCCM software deployment & management tool
  8. Remote desktop / remote support software experience for technical troubleshooting
  9. Microsoft Office 2016 and O365
  10. Microsoft Teams/web conferencing services
  11. Data storage, migration, and archiving best practices



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