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Customer Service

2 months ago

Grandview, United States Pyramid Consulting, Inc Full time

Immediate need for a talented Customer Service - Financial Services Analyst. This is a 04+ months contract opportunity with long-term potential and is located in Grandview Heights, OH(Hybrid). Please review the job description below and contact me ASAP if you are interested.


Job ID: 24-39845


Pay Range: $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision).


Key Responsibilities:


  • Credit Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process.
  • Training schedule 9:30 AM - 6:00 PM EST.
  • Anticipated remote position, potential to change to hybrid depending upon location.
  • Hours after training period can be adjusted as early as 8:00 AM EST start time if needed.
  • History in financial services/quality preferred.


Key Requirements and Technology Experience:


  • Key Skills; Financial/Insurance Background.
  • Customer Service.
  • Bachelor's degree preferred.
  • Excellent oral and written communication skills.
  • Strong collaboration skills and ability to drive strong relationships.
  • Driver of personal and team engagement.
  • Ability to analyze financial and nonfinancial transactions for accuracy.
  • Provide support for processing questions and advise on training needs.
  • Ability to excel in a fast paced environment with continuous change.
  • A self-starter that continuously seeks new and innovative ways to approach processes.
  • Ability to anticipate concerns, resolve problems and escalate as appropriate.
  • Mitigate risk by ensuring compliance with processes, procedures and regulations.
  • High school studies. Undergraduate studies desirable.


Our client is a leading Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.