Technical Support Specialist
3 days ago
Insight Global is seeking Technical Support Associates. Responsibilities include handling customer/client calls, password resets, customer correspondence, account transfers, and processing wired funds and checks. Candidates must be articulate, possess excellent written and verbal skills, and have a pleasant telephone manner. Comfort with direct client interaction, networking, and resolving operational issues is essential.
Qualifications:
- Previous call center experience (1-2 years)
- Prior experience working with clients on performing password resets; navigating/instructing end users
- Excellent phone presence
- Knowledge and adherence de-escalation experience
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Technical Support Specialist
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23 minutes ago
Phoenix, Arizona, United States TEKsystems Full time{"description": "Job DescriptionProvide technical support to internal employees. Key ResponsibilitiesRespond to phone calls and emails from employees.Provide technical assistance and troubleshooting.Resolve issues using ServiceNow ticketing system.RequirementsTechnical support experience, customer service skills, and phone support capabilities are...
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