Technical Support Specialist
1 month ago
As a Desktop Support Engineer at Diverse Lynx LLC, you will be responsible for providing technical support to our clients. This role requires experience in a technical support role, such as Help Desk, IT Remote Support, or Systems Operator. You will be expected to demonstrate vast knowledge and experience supporting Laptop/Desktop computers, hardware troubleshooting, Microsoft SCCM and Windows Desktop operating systems, software (including MS Office).
Key Responsibilities:
- Provide technical support to clients via phone, email, or in-person
- Troubleshoot hardware and software issues
- Install and configure software and hardware
- Document and track technical issues
- Collaborate with other teams to resolve complex technical issues
Requirements:
- Experience in a technical support role
- Knowledge of hardware and software troubleshooting
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Bachelor or Associate degree in Information Systems or Computer Sciences or relevant work experience
About Us:
Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company. All qualified applicants will receive due consideration for employment without any discrimination.
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